Hospital Front Desk Receptionist & Switchboard

Universal Health Services; Atlanta (GA); On-site; USD 22,000 - 30,000; Full time

Job summary

Peachford Hospital is seeking a full-time Behavioral Health Receptionist / Switchboard Operator for the busy hospital front desk. You will greet internal and external customers by phone and in person with a friendly, professional demeanor, handling many calls and visitors while maintaining a positive tone in the lobby.

The role emphasizes creating a lasting first impression, patient-centered service, and adherence to security and emergency procedures, ensuring a welcoming and efficient visitor

Qualifications

• A high school diploma or GED is required.
• Previous hospital switchboard experience is preferred.
• A smile and a friendly attitude help make you successful in this role.

Responsibilities

• Answer and respond to telephone and face-to-face inquiries promptly and in a pleasant, courteous and clear manner.
• Demonstrate knowledge of hospital emergency code response procedures.
• Provide routine hospital-related information to callers and visitors.
• Maintain a safe and secure lobby area.

Skills

Customer service

Telephone etiquette

Professionalism

Education

High school diploma or GED

Job description

Peachford Hospital is seeking a full-time Behavioral Health Receptionist / Switchboard Operator for the busy hospital front desk. You will greet internal and external customers by phone and in person with a friendly, professional demeanor, handling many calls and visitors while maintaining a positive tone in the lobby.

The role emphasizes creating a lasting first impression, patient-centered service, and adherence to security and emergency procedures, ensuring a welcoming and efficient visitor