Hospital Receptionist – Welcoming Front Desk & Admin Support

Encompass Health; Coralville (IA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Affordable medical, dental, and vision

Generous paid time off

Tuition reimbursement

401(k) matching

Flexible spending accounts

Job summary

Encompass Health is seeking a friendly Receptionist to be the first point of contact at our hospital, handling switchboard duties, front desk reception, and essential clerical support across departments. You will help create a welcoming environment and facilitate smooth communication for patients and visitors.

Responsibilities include greeting visitors, routing calls, processing deposits and census data, and supporting admits, discharges, and physician changes.

Qualifications

• High school diploma or equivalent preferred.
• Working knowledge of switchboard equipment preferred.
• Ability to use computer systems and complete data entry is preferred.
• Knowledge of 10-key data entry method preferred.
• Detail-oriented with the ability to coordinate, analyze, and make decisions.
• Flexibility to work varied shifts (weekdays, weekends, evenings, nights) as required.

Responsibilities

• Answer all incoming calls and route to appropriate area or individual.
• Greet all visitors; assist them in signing in and wearing badge.
• Enter and scan deposits, charges, and adjustments as directed.
• Run and distribute census reports each morning and at end of day.
• Assist in the entry of information related to admits, discharges, and physician changes.
• Scan all correspondence and any miscellaneous items.
• Check all therapy charges and attach census to back of each therapist's batch.

Skills

Switchboard operations

Data entry

Attention to detail

Flexibility to work varied shifts

Customer service

Education

High school diploma or equivalent

Tools

Switchboard equipment

10-key data entry

Job description

Encompass Health is seeking a friendly Receptionist to be the first point of contact at our hospital, handling switchboard duties, front desk reception, and essential clerical support across departments. You will help create a welcoming environment and facilitate smooth communication for patients and visitors.

Responsibilities include greeting visitors, routing calls, processing deposits and census data, and supporting admits, discharges, and physician changes.