RECEPTIONIST-FT (11a-7p)

Universal Health Services; Atlanta (GA); On-site; USD 22,000 - 30,000; Full time

Job summary

Peachford Hospital is seeking a full-time Behavioral Health Receptionist / Switchboard Operator for the busy hospital front desk. You will greet internal and external customers by phone and in person with a friendly, professional demeanor, handling many calls and visitors while maintaining a positive tone in the lobby.

The role emphasizes creating a lasting first impression, patient-centered service, and adherence to security and emergency procedures, ensuring a welcoming and efficient visitor

Qualifications

• A high school diploma or GED is required.
• Previous hospital switchboard experience is preferred.
• A smile and a friendly attitude help make you successful in this role.

Responsibilities

• Answer and respond to telephone and face-to-face inquiries promptly and in a pleasant, courteous and clear manner.
• Demonstrate knowledge of hospital emergency code response procedures.
• Provide routine hospital-related information to callers and visitors.
• Maintain a safe and secure lobby area.

Skills

Customer service

Telephone etiquette

Professionalism

Education

High school diploma or GED

Job description

Responsibilities

The Behavioral Health (Hospital) Receptionist / Switchboard Operator (PBX ) is needed to work Fulltime during the week at the front desk of our busy hospital. We are looking for an experienced Receptionist to provide a positive, responsive environment for receiving internal and external customers via telephone and face-to-face. A smile and a friendly attitude will help make you successful in this role as you are the first person many of our guests will encounter as they enter the front lobby. It is important that the Receptionist makes a lasting, positive first impression to set the tone for the total guest experience. Also, an ability to manage a high volume of calls and visitors while remaining positive and pleasant is critical for this role.

Peachford Hospital

Peachford is the Southeast’s premiere behavioral health and addictive disease treatment facility and has been providing compassionate care to children, adolescents, adults and seniors since 1973. Located in the beautiful Dunwoody neighborhood of Atlanta, Peachford offers inpatient acute care, as well as partial hospitalization and intensive outpatient programs.

For more information on our hospital, follow us online:

• https://www.linkedin.com/company/peachford-behavioral-health
• peachford.com

What Will You Get To Do?

Receptionists are responsible for completing the following duties and tasks:

• Answer and respond to telephone and face-to-face inquiries promptly and in a pleasant, courteous and clear manner.
• Demonstrate knowledge of hospital emergency code response procedures.
• Provide routine hospital-related information to callers and visitors.
• Maintain a safe and secure lobby area.

What Does Peachford Require for this Role?

A high school diploma or GED is required and previous hospital switchboard experience is preferred.

Universal Health Services (UHS): Healthcare Delivered with Compassion

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues exceeding nearing $11 billion in 2019. In 2020, UHS was recognized as one of the World’s Most Admired Companies by Fortune on the Fortune 500; and recognized in Forbes ranking of America’s Top 500 Public Companies.

Headquartered in King of Prussia, PA, UHS has over 90,000 employees and through its subsidiaries operates 26 acute care hospitals, 328 behavioral health facilities, 42 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 37 U.S. states, Washington, D.C., Puerto Rico, and the United Kingdom.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Qualifications

A high school diploma or GED is required and previous hospital switchboard experience is preferred.