Hospital Front Desk & Patient Services Specialist

Mountain View Hospital; Idaho Falls (ID); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Paid Time Off

401K with match

Education reimbursement

Job summary

Mountain View Hospital is seeking a Receptionist to join our team in Idaho Falls. The role involves pre-registering patients, scheduling appointments and maintaining the EMR system, while ensuring accurate data entry and adherence to hospital policies.

Responsibilities include collecting co-pays, obtaining insurance preauthorizations, processing referrals, and assisting patients with basic inquiries. Excellent communication and organizational skills are essential in a busy clinical environment.

Qualifications

• Interpersonal and communication abilities to interact with patients and staff.
• Ability to read and interpret safety rules and procedures.
• Ability to use a computer system for registration and EMR inputs.

Responsibilities

• Pre-register patients for appointments and procedures, verifying information.
• Obtain signatures on Consent Forms and ABN forms.
• Schedule provider appointments and maintain EMR records.
• Obtain insurance preauthorization and schedule procedures with outside facilities.
• Process incoming referrals, faxes and record requests; ensure documents are scanned into EMR.
• Communicate clearly with supervisor, nurses, colleagues and physicians.
• Collect patient payments at admission and discharge; maintain records.
• Know hospital policies and available services; be flexible and calm in stressful situations.

Skills

Interpersonal skills

Communication

Education

High school diploma or GED

Tools

Hospital information system

Job description

Mountain View Hospital is seeking a Receptionist to join our team in Idaho Falls. The role involves pre-registering patients, scheduling appointments and maintaining the EMR system, while ensuring accurate data entry and adherence to hospital policies.

Responsibilities include collecting co-pays, obtaining insurance preauthorizations, processing referrals, and assisting patients with basic inquiries. Excellent communication and organizational skills are essential in a busy clinical environment.