Hospital Front Desk Champion: Welcoming & Detail‑Oriented

Encompass Health; Sugar Land (TX); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision plans

Paid time off

Tuition reimbursement

Job summary

Encompass Health is seeking a friendly Receptionist to be the first point of contact at our hospital. You will operate the switchboard, greet visitors, and provide essential clerical support to multiple departments, ensuring smooth and welcoming experiences for patients and callers.

The role emphasizes accuracy in data entry, attention to detail, and the ability to manage multiple tasks across front desk operations, with varied shifts to meet patient needs.

Qualifications

• High school diploma or equivalent preferred.
• Working knowledge of switchboard equipment preferred.
• Ability to use computer systems and complete data entry is preferred.
• Knowledge of 10-key data entry method preferred.
• Detail-oriented with the ability to coordinate, analyze, and make decisions.
• Flexibility to work varied shifts (weekdays, weekends, evenings, nights) as required.

Responsibilities

• Answer all incoming calls and route to appropriate area or individual.
• Greet all visitors; assist them in signing in and wearing badge.
• Enter and scan deposits, charges, and adjustments as directed.
• Run and distribute census reports each morning and at end of day.
• Assist in the entry of information related to admits, discharges, and physician changes.
• Scan all correspondence and any miscellaneous items.
• Check all therapy charges and attach census to back of each therapist's batch.

Skills

Customer service

Data entry

Attention to detail

Multi-tasking

Telephone switchboard

Education

High school diploma or equivalent

Tools

Switchboard equipment

10-key data entry

Computer systems

Job description

Encompass Health is seeking a friendly Receptionist to be the first point of contact at our hospital. You will operate the switchboard, greet visitors, and provide essential clerical support to multiple departments, ensuring smooth and welcoming experiences for patients and callers.

The role emphasizes accuracy in data entry, attention to detail, and the ability to manage multiple tasks across front desk operations, with varied shifts to meet patient needs.