Hospital Financial Counselor (Onsite) - Patient Access

Indiana University Health; Bloomington (IN); On-site; USD 42,000 - 56,000; Full time

Job summary

Indiana University Health is seeking a Financial Counselor to work onsite at Bloomington Hospital in a fast-paced setting. The role focuses on identifying financial needs, verifying coverage, discussing financial assistance, and arranging payments for patients and families.

Ideal candidates will have hospital revenue cycle experience, knowledge of Medicaid eligibility, and skills in navigating financial conversations with uninsured or underinsured patients, using EHR and billing systems.

Qualifications

• Background in hospital revenue cycle and financial counseling.
• Experience with self-pay accounts, insurance verification, eligibility, and financial assistance.
• Comfortable communicating with patients and families in sensitive financial conversations.

Responsibilities

• Identify financial needs and verify coverage for patients in the hospital setting.
• Assess potential financial assistance options and establish payment arrangements.
• Assist in resolving financial barriers to care within a fast-paced ED/hospital environment.
• Collaborate with clinical staff, registration, social work, and revenue-cycle teams.

Skills

Hospital billing

Financial counseling

Insurance verification

Patient communication

Revenue cycle

Account resolution

Tools

Epic (EHR)

Billing software

Job description

Indiana University Health is seeking a Financial Counselor to work onsite at Bloomington Hospital in a fast-paced setting. The role focuses on identifying financial needs, verifying coverage, discussing financial assistance, and arranging payments for patients and families.

Ideal candidates will have hospital revenue cycle experience, knowledge of Medicaid eligibility, and skills in navigating financial conversations with uninsured or underinsured patients, using EHR and billing systems.