Hospital EMS Dispatcher: Fast Ambulance Coordination

Beth Israel Deaconess Medical Center; Boston (MA); On-site; USD 40,000 - 50,000; Full time

Job summary

A healthcare facility in Boston is seeking an Emergency Services Dispatcher to manage ambulance requests efficiently. You will use a computer system and GPS to handle dispatches, ensuring timely patient transport. The ideal candidate has a high school diploma and some telecommunications experience, along with strong communication and problem-solving skills. This full-time role requires commitment to customer service and teamwork.

Qualifications

• High School diploma or GED required.
• 0-1 years of related work experience required.
• Previous hospital telecommunications experience.

Responsibilities

• Answers the phone with hospital greeting and dispatches ambulance services.
• Receives incoming ambulance requests and prioritizes calls.
• Utilizes GPS system to locate and dispatch the closest ambulance.

Skills

Communication skills

Decision making

Problem solving

Teamwork

Customer service

Education

High School diploma or GED

Tools

Computer systems

Microsoft Office applications

Job description

A healthcare facility in Boston is seeking an Emergency Services Dispatcher to manage ambulance requests efficiently. You will use a computer system and GPS to handle dispatches, ensuring timely patient transport. The ideal candidate has a high school diploma and some telecommunications experience, along with strong communication and problem-solving skills. This full-time role requires commitment to customer service and teamwork.