EMS Dispatcher: Fast-Paced Life-Saving Communications

911 Emergency Communications; East Brookfield (MA); Presencial; USD 42 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Resumo da oferta

911 Emergency Communications in East Brookfield, MA seeks an Emergency Medical Dispatcher to handle urgent medical calls, collect patient details, and coordinate EMS resources. The role emphasizes adherence to medical dispatch protocols and supervisor oversight.

Responsibilities include triaging calls, issuing protocol-based instructions, and relaying critical information to responders. Applicants typically need a high school diploma, with CPR certification and potential additional coursework;

Qualificações

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

911 Emergency Communications in East Brookfield, MA seeks an Emergency Medical Dispatcher to handle urgent medical calls, collect patient details, and coordinate EMS resources. The role emphasizes adherence to medical dispatch protocols and supervisor oversight.

Responsibilities include triaging calls, issuing protocol-based instructions, and relaying critical information to responders. Applicants typically need a high school diploma, with CPR certification and potential additional coursework;