Emergency Medical Dispatcher — Fast-Paced EMS Communications

Emergency Telecommunicator Services; Belmont (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Belmont is seeking an Emergency Medical Dispatcher to coordinate urgent medical responses and gather critical incident details. You will work with protocols to prioritize and dispatch ambulance resources, ensuring patient safety and rapid assistance.

Applicants typically hold a high school diploma and may pursue EMS dispatcher certification, CPR, or related credentials.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification (may be required)

Job description

Emergency Telecommunicator Services in Belmont is seeking an Emergency Medical Dispatcher to coordinate urgent medical responses and gather critical incident details. You will work with protocols to prioritize and dispatch ambulance resources, ensuring patient safety and rapid assistance.

Applicants typically hold a high school diploma and may pursue EMS dispatcher certification, CPR, or related credentials.