Hospital Communications Specialist PRN Dispatcher

Mercy; Crystal City (MO); On-site; USD 22,000 - 30,000; Part time

Job summary

Mercy Jefferson in Festus, MO seeks a Communications Service Representative on a PRN basis. You will answer calls, connect numbers, page physicians, and relay information for patients, staff and families in a fast-paced hospital environment.

Join a team that supports hospital operations around the clock, delivering excellent customer service and clear communication across departments.

Qualifications

• High school diploma or equivalent.
• Telephone or customer service experience beneficial.
• Basic computer and keyboarding skills.
• Ability to communicate clearly in English both orally and written.
• Knowledge of Microsoft Office.

Responsibilities

• Answer all incoming calls and connect calls.
• Page physicians and place calls for physicians, staff and families.
• Provide patient information and handle class registration and physician referrals.
• May serve as Dispatcher for Safety and Security, Maintenance and other offsite locations.

Skills

Customer service

Telephone etiquette

Multitasking

English communication

Education

High school diploma

Tools

CRM software

Phone systems

Microsoft Office

Job description

Mercy Jefferson in Festus, MO seeks a Communications Service Representative on a PRN basis. You will answer calls, connect numbers, page physicians, and relay information for patients, staff and families in a fast-paced hospital environment.

Join a team that supports hospital operations around the clock, delivering excellent customer service and clear communication across departments.