Hospital Communications Specialist: Patient Info & Alerts

CHI; Lincoln (NE); On-site; USD 21,000 - 30,000; Full time

Job summary

CHI Health Nebraska Heart is seeking a Communications Professional to serve as a dynamic voice across channels, ensuring clear, consistent messaging and engagement with stakeholders. You will manage platforms, draft content, monitor campaigns, and support strategic communications to enhance reach and effectiveness.

Key duties include handling the switchboard, relaying information with confidentiality, coordinating hospital event details, and promptly communicating emergencies.

Qualifications

• Two years of switchboard experience in a hospital environment or similar setting.
• Excellent written and verbal communication skills.
• Technical proficiency with computer systems and relevant tools.
• Meticulous attention to detail and strong organizational abilities.
• Adaptability and proactive problem-solving in a fast-paced environment.

Responsibilities

• Answer the telephone system promptly and transfer callers appropriately.
• Provide patient room information while protecting confidentiality.
• Maintain up-to-date information on hospital events and general information.
• Monitor alarms and communicate emergencies per policy; prepare occurrence reports.
• Monitor and announce codes, fire alarms, and weather warnings.
• Perform overhead paging to disseminate information and locate individuals.

Skills

Written communication

Verbal communication

Attention to detail

Adaptability

Proactivity

Tools

Switchboard system

Hospital computer systems

Job description

CHI Health Nebraska Heart is seeking a Communications Professional to serve as a dynamic voice across channels, ensuring clear, consistent messaging and engagement with stakeholders. You will manage platforms, draft content, monitor campaigns, and support strategic communications to enhance reach and effectiveness.

Key duties include handling the switchboard, relaying information with confidentiality, coordinating hospital event details, and promptly communicating emergencies.