Healthcare Communications Specialist - Call Center Bonus

Great Plains Health; North Platte (NE); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Bonus after 6 months

Job summary

Great Plains Health in North Platte, NE seeks a Communications Specialist for the Call Center. The role supports hospital communications, transfers calls, and follows strict confidentiality to protect patient privacy.

The position emphasizes teamwork, reliability, and accurate handling of critical information across multiple systems. The team seeks a patient-focused communicator who performs well under pressure, maintains security of sensitive data, and helps coordinate notifications during

Qualifications

• Operates PBX and related communications equipment with care.
• Maintains confidentiality and patient privacy in all interactions.
• Communicates clearly with internal and external customers.

Responsibilities

• Communicates effectively with customers and follows service guidelines.
• Operates hospital communications equipment and paging systems.
• Transfers calls and keeps stakeholders informed as needed.
• Adheres to confidentiality rules and patient privacy requirements.
• Assists with alarms and safety procedures as part of the team.

Skills

PBX systems

EMS radio systems

Mass Notification Systems

Tools

PBX phone system

EMS radio system

Mass Notification System

Job description

Great Plains Health in North Platte, NE seeks a Communications Specialist for the Call Center. The role supports hospital communications, transfers calls, and follows strict confidentiality to protect patient privacy.

The position emphasizes teamwork, reliability, and accurate handling of critical information across multiple systems. The team seeks a patient-focused communicator who performs well under pressure, maintains security of sensitive data, and helps coordinate notifications during