Hospital Communications Specialist

nshs; Evanston (IL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Career Growth

Medical Insurance

Tuition Reimbursement

Free Parking

Wellness Plan

HSA Options

Retirement Match

Paid Time Off

Community Involvement

Job summary

NSHS is seeking a Hospital Operator at Evanston Hospital in Evanston, IL. This full-time role involves handling inbound calls, directing inquiries, and relaying messages to hospital staff to ensure smooth communications.

The ideal candidate will have a Bachelor's degree preferred and at least 1 year of telephone operator or customer service experience, preferably in healthcare. Expect a structured schedule and competitive hourly pay.

Qualifications

• Bachelor's Degree preferred.
• 1 year experience in a telephone operator or customer service role, preferably in a healthcare or hospital setting.

Responsibilities

• Answer incoming calls professionally and courteously, routing to appropriate department.
• Provide hospital information (visiting hours, location, services) to callers.
• Record and relay messages accurately to staff in a timely manner.
• Respond to emergencies and code calls, coordinating with relevant personnel.

Skills

Customer Service

Telephone Operator

Healthcare Experience

Education

Bachelor's Degree

Job description

NSHS is seeking a Hospital Operator at Evanston Hospital in Evanston, IL. This full-time role involves handling inbound calls, directing inquiries, and relaying messages to hospital staff to ensure smooth communications.

The ideal candidate will have a Bachelor's degree preferred and at least 1 year of telephone operator or customer service experience, preferably in healthcare. Expect a structured schedule and competitive hourly pay.