Hospital Communications Specialist - Part-Time

Edward Elmhurst Health; Chicago (IL); On-site; USD 25,320 - 36,713; Part time

Benefits offered by this job

Tuition Reimbursement

Free Parking

Wellness Program

Paid Time Off

Job summary

Edward Elmhurst Health is seeking a part-time Hospital Operator at SWH Swedish Hospital in Chicago. This role involves directing incoming calls, providing information, and ensuring efficient communication within the hospital.

The ideal candidate has strong customer service skills and at least one year of experience in a similar role. Benefits include various medical options, tuition reimbursement, and a supportive work environment.

Qualifications

• 1 year experience in a telephone operator or customer service role, preferably in a healthcare setting.

Responsibilities

• Professionally route calls to appropriate department.
• Offer general information about the hospital services.
• Accurately record and relay messages.
• Respond to emergency situations and code calls.
• Maintain detailed records of all communication activities.
• Provide excellent customer service.

Skills

Customer service skills

Communication skills

Empathy and sensitivity

Technical troubleshooting

Education

Bachelor's Degree Preferred

Job description

Edward Elmhurst Health is seeking a part-time Hospital Operator at SWH Swedish Hospital in Chicago. This role involves directing incoming calls, providing information, and ensuring efficient communication within the hospital.

The ideal candidate has strong customer service skills and at least one year of experience in a similar role. Benefits include various medical options, tuition reimbursement, and a supportive work environment.