Hospital Communications Operator: Switchboard & Alerts

UNC Health Care; Goldsboro (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

UNC Health Care in Goldsboro, NC is seeking a Switchboard Operator to facilitate all hospital telecommunications. You will route incoming calls, provide information, handle paging, assign pagers, and initiate code responses, while maintaining confidentiality.

The role requires a high school diploma or equivalent, English proficiency, and experience in a hospital setting. Strong communication and MS Office skills are essential for success.

Qualifications

• High School Diploma or equivalent required.
• At least 1 year of hospital experience preferred.
• Excellent communication and English literacy required.

Responsibilities

• Route all incoming calls to specified areas professionally.
• Provide accurate information to callers.
• Perform overhead paging and paging services.
• Assign pagers as requested.
• Initiate responses for code situations.
• Monitor and operate multiple alarm systems.

Skills

Clear speaking voice

English communication

MS Office proficiency

Education

High School Diploma or equivalent

Tools

MS Office

Job description

UNC Health Care in Goldsboro, NC is seeking a Switchboard Operator to facilitate all hospital telecommunications. You will route incoming calls, provide information, handle paging, assign pagers, and initiate code responses, while maintaining confidentiality.

The role requires a high school diploma or equivalent, English proficiency, and experience in a hospital setting. Strong communication and MS Office skills are essential for success.