Hospital Communications Operator - Evening Shift

Tenet Healthcare; Phoenix, Northern (AZ, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Job summary

Tenet Healthcare'sAbrazo Community Health Network Hospital is seeking a PBX operator to handle switchboard communications and relay calls with a friendly, professional voice. The position work-shift is 3pm-11:30pm, Sunday through Thursday, supporting a busy hospital environment.

The role emphasizes emergency response, clear phone etiquette, and courteous customer interactions. Prior switchboard or telephone experience is preferred, with High School Diploma or GED required.

Qualifications

• Must be able to react quickly and calmly to emergency situations and work without direct supervision.
• Must possess good interpersonal skills.
• Must exude excellent communication skills including proper phone etiquette.

Responsibilities

• Operates the PBX answering incoming and in-house call requests.
• Responds to all emergency codes quickly and calmly with appropriate overhead paging.
• Contacts patients for an address update as indicated by Supervisor.
• Reviews updates in the communication book and initial memos.
• Inventories contents of safe at the beginning of each shift in the presence of a security guard.
• Assigns loaner beepers and programs new beepers.
• Ensures courteous and professional dialog with all customers.
• Other related job tasks or responsibilities as assigned

Skills

Emergency response

Phone etiquette

Interpersonal skills

Clear communication

Education

High School Diploma or GED

Tools

PBX system

Job description

Tenet Healthcare'sAbrazo Community Health Network Hospital is seeking a PBX operator to handle switchboard communications and relay calls with a friendly, professional voice. The position work-shift is 3pm-11:30pm, Sunday through Thursday, supporting a busy hospital environment.

The role emphasizes emergency response, clear phone etiquette, and courteous customer interactions. Prior switchboard or telephone experience is preferred, with High School Diploma or GED required.