Hospital Communications Operator

Edward Elmhurst Health; Glenview, Northern (IL, KY); Híbrido; USD 26.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career growth

Medical insurance

Tuition reimbursement

Free parking

Wellness program

HSA options

Retirement match

Paid time off

Community involvement

Descripción de la vacante

GBH Glenbrook Hospital in Glenview, IL is hiring a Hospital Operator to serve as the primary contact for all incoming calls and coordinate with hospital departments. You will record messages, provide information on visiting hours and services, and handle urgent calls with professionalism.

The role requires handling calls with empathy, ensuring accuracy in documentation, and supporting smooth hospital communications with HIPAA compliance.

Formación

• 1 Year Experience in a telephone operator or customer service role, preferably in a healthcare or hospital setting.

Responsabilidades

• Answering all incoming calls professionally and routing them to the appropriate department or individual.
• Provide general information about the hospital, visiting hours, location, and services.
• Accurately recording and relaying messages to staff in a timely manner.
• Responding to emergencies and code calls, coordinating with the right personnel.
• Maintain detailed records of calls and messages, ensuring privacy compliance like HIPAA.

Conocimientos

Customer service

Healthcare setting experience

Educación

Bachelor's Degree preferred

Descripción del empleo

GBH Glenbrook Hospital in Glenview, IL is hiring a Hospital Operator to serve as the primary contact for all incoming calls and coordinate with hospital departments. You will record messages, provide information on visiting hours and services, and handle urgent calls with professionalism.

The role requires handling calls with empathy, ensuring accuracy in documentation, and supporting smooth hospital communications with HIPAA compliance.