Hospital Appointment Scheduler & Access Coordinator

Hudson Regional Health; Secaucus (NJ); On-site; USD 25,000 - 33,000; Full time

Job summary

Hudson Regional Health in Secaucus, NJ seeks an organized Scheduler to act as a liaison between doctors, hospital staff, and patients. Duties include scheduling for multiple departments and ensuring patients have necessary information for timely procedures and billing.

The role requires fast 45 WPM typing, familiarity with mainframe systems, and excellent customer service while following strict scheduling protocols and coordinating transportation as needed.

Qualifications

• High School Diploma required; college degree preferred.
• 2+ years in hospital registration/patient access desired.
• 2+ years of hospital scheduling experience required.
• Must have typing speed of at least 45 WPM and familiarity with basic office equipment.
• Knowledge of medical terminology.

Responsibilities

• Serve as liaison between doctor’s offices, hospital, and patients.
• Schedule appointments for hospital departments and physician offices.
• Verify and obtain prior-authorization when needed.
• Follow up on requests and messages in a timely manner.
• Coordinate transportation needs for patient appointments.
• Maintain open communication with other departments regarding scheduling changes.

Skills

Customer service

Multi-tasking

Medical terminology

Education

High School Diploma

College Degree Preferred

2+ years hospital registration/patient access

2+ years hospital scheduling experience

Tools

Mainframe computers

Calculators

Copiers

FAX machines

Multi-line phone systems

Job description

Hudson Regional Health in Secaucus, NJ seeks an organized Scheduler to act as a liaison between doctors, hospital staff, and patients. Duties include scheduling for multiple departments and ensuring patients have necessary information for timely procedures and billing.

The role requires fast 45 WPM typing, familiarity with mainframe systems, and excellent customer service while following strict scheduling protocols and coordinating transportation as needed.