Hospital Admissions & Patient Access Specialist

Jobtome; Cerritos (CA); On-site; USD 38,000 - 63,000; Full time

Benefits offered by this job

Medical, Rx, Dental & Vision Insurance

Paid Holidays

Discretionary bonus

Parental Leave

401(k) Retirement Plan

Life Insurance

Health Savings Account

Disability Insurance

Tuition Reimbursement

Learning Opportunities

Skills Development & Certifications

Employee Referral Program

Community Outreach

Emergency Back-Up Childcare Program

Job summary

Guidehouse is hiring a Hospital Admissions Representative to verify demographic and financial information, arrange insurance details, and process pre-certifications. The role involves data entry, signing consents, and maintaining accurate patient records across several systems.

You'll handle patient communications, coordinate with physicians and departments, and ensure compliance with Medicare and hospital policies. Training and corporate benefits support your growth and stability.

Qualifications

• High School Diploma or equivalent required.
• 0-1 year experience in a medical setting or heavy customer service environment utilizing data entry skills.
• Current BLS certification from American Heart Association OR ability to obtain 90 days post hire.
• Ability to obtain AVADE training offered by MLK Community Hospital within 30 days from start date.

Responsibilities

• Obtain and verify demographic and financial information from patients and related sources.
• Obtain signatures on legal consents and insurance forms.
• Enter data in computer and document admissions, obtain pre-certification/referral/authorization numbers.
• Notify patients about insurance coverage issues and required payments, documenting in the system.
• Review physician orders for completeness and ensure all required information is listed.
• Complete Medicare compliance and obtain ABN if necessary.
• Maintain knowledge of federal, state, and local insurance laws.
• Maintain multiple computer systems.
• Provide excellent customer service and escalate unresolved issues.
• Answer calls using a pre-established script and assist callers.
• Complete shift duties timely and accurately.
• Comply with safety regulations.

Skills

Data entry

Customer service

Medical terminology knowledge

Typing 35 CWPM

Ability to work under pressure

Education

High School Diploma or equivalent

Current BLS certification

AVADE training

Tools

Microsoft Office

Job description

Guidehouse is hiring a Hospital Admissions Representative to verify demographic and financial information, arrange insurance details, and process pre-certifications. The role involves data entry, signing consents, and maintaining accurate patient records across several systems.

You'll handle patient communications, coordinate with physicians and departments, and ensure compliance with Medicare and hospital policies. Training and corporate benefits support your growth and stability.