Hospital Admissions Liaison: Growth & Care Coordination

Infinity Healthcare Consulting; Springfield (TN); Sur place; USD 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

Excellent Pay

Tuition Reimbursement

Paid Vacation Time

Paid Sick Time

Group Health Insurance

Dental and Vision Insurance

Life insurance plans

Disability plans

401K

Résumé du poste

Infinity Healthcare Consulting is seeking a Hospital Liaison to ensure seamless admissions transitions from acute or post-acute care. You will generate and manage referrals, build relationships with hospital discharge planners, and partner with leadership to grow census and market exposure.

Based at a primary account, you will respond to referrals promptly, maintain CRM dashboards, and coordinate with CarePort and other platforms.

Qualifications

• Must possess, as a minimum, a GED, or High School Diploma, with 2 years’ experience.
• Must meet health assessment requirements regulated by the state.
• Must be capable of performing the essential functions of the job.
• Must have initiative, patience, compassion, self-motivation, and solution oriented.

Responsabilités

• Stationed daily at primary account to maximize market engagement, and referral review efforts.
• Review and update CRM Dashboard for accurate reporting via Forecast and other communication platforms.
• Respond to all incoming referrals on Careport and/or other referral platforms timely, daily, and throughoutthe day.
• Provide definitive answers for all incoming referrals within an hour of receiving and/or by end of day, ifappropriate.
• Communicate/Collaborate with Business Development and Operations leadership to expedite any delays,barriers, and solutions in real time to expedite, definitive answers.
• Collaborate with AD Concierge on daily updates regarding all pending referrals for Forecast.
• Collaborate with Transitional Advisors on communication with incoming referral, and admissions onCarePort, and other referral platforms.
• Timely PCC data input including patient demographics, resident representative, POA, and Guardianinformation.
• Weekly Reports
• Participate in Quarterly Business Development meeting, aligning initiatives grow census, and market exposure.
• Complete daily Forecast for Team review via Census call, Morning meetings and/or standdown.
• Overseeing Guest Relations and Concierge initiatives including patient rounding, assisting with testimonials,and promoting positive outcomes.

Formation

GED or High School Diploma

Associate degree in healthcare or business

Description du poste

Infinity Healthcare Consulting is seeking a Hospital Liaison to ensure seamless admissions transitions from acute or post-acute care. You will generate and manage referrals, build relationships with hospital discharge planners, and partner with leadership to grow census and market exposure.

Based at a primary account, you will respond to referrals promptly, maintain CRM dashboards, and coordinate with CarePort and other platforms.