Hospital Admissions Liaison & Care Coordination Lead

Infinity Healthcare Consulting; Wabash (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Excellent Pay

Tuition Reimbursement

Paid Vacation Time

Paid Sick Time

Group Health Insurance

Dental and Vision Insurance

Life insurance plans

Disability plans

401K

Job summary

Infinity Healthcare Consulting is seeking a Hospital Liaison to ensure smooth admissions from acute and post-acute care. You will generate and manage referrals, build relationships with discharge planners, and drive initiatives to align with market growth and opportunities.

You will work closely with AD Concierge and leadership to accelerate responses, maintain patient experiences, and support daily admissions. Time management and multitasking are essential for success in this role.

Qualifications

• Must have GED or High School Diploma with 2 years’ experience.
• Preferred Associate degree in healthcare or business with 1 year experience.
• Ability to perform essential functions with initiative and care.
• Strong communication and problem-solving mindset.

Responsibilities

• Stationed daily at primary account to maximize market engagement and referrals.
• Review and update CRM Dashboard for accurate reporting.
• Respond to referrals on CarePort and other platforms daily.
• Provide timely answers for all incoming referrals within an hour or by end of day.
• Collaborate with leadership to expedite delays and provide solutions in real time.
• Coordinate with AD Concierge on daily updates for Forecast and referrals.
• Input PCC data including demographics and guardian information.
• Prepare weekly reports for leadership review.
• Participate in quarterly business development meetings to grow census and market exposure.
• Complete daily Forecast for team review during meetings and standdowns.
• Oversee Guest Relations and Concierge initiatives including patient rounding and testimonials.

Skills

Communication

Time management

Multitasking

Compassion

Education

High School Diploma

Associate degree

Tools

CRM

CarePort

Job description

Infinity Healthcare Consulting is seeking a Hospital Liaison to ensure smooth admissions from acute and post-acute care. You will generate and manage referrals, build relationships with discharge planners, and drive initiatives to align with market growth and opportunities.

You will work closely with AD Concierge and leadership to accelerate responses, maintain patient experiences, and support daily admissions. Time management and multitasking are essential for success in this role.