Hospice Telephonic Triage RN (After-Hours)

Heart to Heart Hospice; Texas; On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive Pay

Medical, Dental & Vision insurance

Paid Time Off

Paid holidays

401k with up to 4% employer matching

Tuition reimbursement

Company car for qualifying individuals

Mileage reimbursement

Job summary

Heart to Heart Hospice seeks a Triage Registered Nurse to provide after-hours telephonic triage for hospice patients and families. You will coordinate on-call visits, complete timely documentation, manage weekend referrals, and support families with education and care planning.

Responsibilities include patient admissions and routine visits, ensuring compliant care with Medicare rules, and maintaining clear communication across staff and external referral sources.

Qualifications

• Current State Registered Nurse License.
• Current State Driver's License and reliable transportation.
• Two years of RN experience, preferably in a healthcare/clinical setting.

Responsibilities

• Provide telephonic triage to hospice patients and their families during after-hours, weekends, or at other times when office is closed or at the request of the Executive Director.
• Ensure after-hour visits are scheduled with the on-call team in a timely manner.
• Ensure documentation is completed and submitted to the site at the end of each shift to ensure continuity of care for the weekday team.
• Manage referrals that come in over the weekend and after-hours.
• Provide education and support to patients and families/caregivers.
• Conduct patient visits as needed (admissions, routine, pronouncements, tuck-ins).
• Promote positive, respectful communication to all staff, referral sources, patients and families.
• Performance of other duties as required.
• Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures.

Skills

Telephonic triage

Patient education

Communication

Time management

Education

RN license

Job description

Heart to Heart Hospice seeks a Triage Registered Nurse to provide after-hours telephonic triage for hospice patients and families. You will coordinate on-call visits, complete timely documentation, manage weekend referrals, and support families with education and care planning.

Responsibilities include patient admissions and routine visits, ensuring compliant care with Medicare rules, and maintaining clear communication across staff and external referral sources.