Hospice RN Care Manager — Team Leader

Gentiva Hospice; Kingsport (TN); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

Career Advancement Opportunities

National & Local Recognition Programs

Teammate Assistance Fund

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Job summary

Gentiva Hospice is seeking a Patient Care Manager to oversee clinical operations, ensure high-quality, compliant hospice services, and lead care coordination. Reporting to the Executive Director or Administrator, you will mentor staff, coordinate IDG activities, and drive performance improvements while maintaining regulatory standards.

The role emphasizes directing patient care, scheduling, triage, and ensuring compassionate, compliant care across patient populations in a home-based or facility

Qualifications

• RN license in the state of employment.
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Responsibilities

• Oversee and direct patient care services to ensure high-quality hospice care.
• Manage visit scheduling and prioritize based on clinical judgment.
• Triage referrals and medical concerns promptly and compassionately.
• Lead IDG meetings, present updates, coordinate care plans, document minutes.
• Mentor and train associates, support development and compliance.
• Ensure care delivery meets federal, state, and local standards and policies.
• Support performance improvement, quality assessments, and operational efficiencies.

Skills

RN license

Leadership

Regulatory compliance

Interdisciplinary team

Mentoring

Clinical documentation

EMR familiarity

Telehealth platforms

Education

BSN preferred

Graduate of accredited nursing program

Tools

EMR systems

Telehealth platforms

Job description

Gentiva Hospice is seeking a Patient Care Manager to oversee clinical operations, ensure high-quality, compliant hospice services, and lead care coordination. Reporting to the Executive Director or Administrator, you will mentor staff, coordinate IDG activities, and drive performance improvements while maintaining regulatory standards.

The role emphasizes directing patient care, scheduling, triage, and ensuring compassionate, compliant care across patient populations in a home-based or facility