Hospice Operations & Scheduling Coordinator

Vitality Hospice; Allentown (Lehigh County); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental & Vision Insurance

401(k) with company match

Paid Time Off

Paid Holidays

Performance bonuses

Employee Referral Program

Professional development opportunities

Employee recognition programs

Job summary

Vitality Hospice & Palliative Care is seeking an organized Team Coordinator to support daily operations and keep our clinical team aligned. You will handle scheduling, data entry, records, and interdepartmental communication in a fast-paced healthcare environment.

The role requires strong computer skills (Word/Excel/Outlook), excellent communication, and the ability to manage multiple priorities with sensitivity to patients and families.

Qualifications

• Must be at least 18 years of age.
• Experience in hospice, home health, palliative care or healthcare setting preferred.
• Scheduling or healthcare coordination experience strongly preferred.
• Strong written and verbal communication skills.
• Professional and compassionate phone etiquette.
• Excellent organization and time-management skills.
• Background and employment screenings required.

Responsibilities

• Provide administrative and operational support to clinical and leadership teams.
• Coordinate hospice aide schedules and adjust for census and staffing changes.
• Answer phones with professional, compassionate customer service.
• Handle data entry, scanning, faxing, filing, and document management.
• Maintain accurate patient, clinical, and business records.
• Transcribe orders and assist with documentation as appropriate.
• Coordinate patient needs and transitions of care with nurses and social workers.
• Support purchasing, invoices, and vendor communications within budget.
• Maintain equipment records and assist with regulatory documentation.

Skills

Microsoft Word

Excel

Outlook

Communication

Tools

EMR/EHR

Job description

Vitality Hospice & Palliative Care is seeking an organized Team Coordinator to support daily operations and keep our clinical team aligned. You will handle scheduling, data entry, records, and interdepartmental communication in a fast-paced healthcare environment.

The role requires strong computer skills (Word/Excel/Outlook), excellent communication, and the ability to manage multiple priorities with sensitivity to patients and families.