Hospice Office Manager: Compassionate Admin Leader

Valir Hospice Care Llc; Shawnee (KS); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Retention bonuses

Referral bonuses

Medical, dental, and vision insurance

Birthday PTO

401(k) with company match

Company-paid life insurance

Generous PTO

Career development opportunities

Employee recognition programs

Job summary

Valir Hospice in Shawnee, OK is seeking a dedicated Hospice Office Manager to oversee daily administrative operations, ensuring smooth scheduling, accurate records, and exceptional customer service for patients, families, vendors, and partners.

You will coordinate recruiting, payroll, training, and compliance, maintain regulatory documents, and provide backup support across intake, referrals, and medical records, with a focus on efficiency and professionalism.

Qualifications

• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams).
• Ability to learn and utilize EMR systems.
• Attention to detail and accuracy.
• Ability to manage multiple priorities and meet deadlines.
• Ability to work independently while maintaining a collaborative team approach.
• Confidentiality and professionalism.

Responsibilities

• Oversee daily business office operations to ensure efficient workflow and exceptional customer service.
• Support recruiting, onboarding, payroll, employee records, compliance, and administrative processes.
• Coordinate accounts payable, office operations, vendor services, and business office functions.
• Maintain patient records, organizational documents, licenses, certifications, policies, and regulatory documentation.
• Provide backup support for intake, referrals, scheduling, payroll, medical records, and other business office operations.
• Prepare reports, assist with audits, surveys, and regulatory reviews, and support organizational compliance.
• Coordinate employee training, technology access, and office resources.
• Collaborate with leadership to improve operational efficiency and support special projects and organizational initiatives.
• Perform all other duties and responsibilities as assigned.

Skills

Strong organizational and time mgmt

Excellent verbal and written comms

MS Office Suite (Word, Excel, Outlook,

EMR systems

Attention to detail

Multi-tasking

Independent with team collaboration

Event planning

Confidentiality and professionalism

Education

High school diploma or equivalent

Tools

EMR systems

Job description

Valir Hospice in Shawnee, OK is seeking a dedicated Hospice Office Manager to oversee daily administrative operations, ensuring smooth scheduling, accurate records, and exceptional customer service for patients, families, vendors, and partners.

You will coordinate recruiting, payroll, training, and compliance, maintain regulatory documents, and provide backup support across intake, referrals, and medical records, with a focus on efficiency and professionalism.