Hospice Office Assistant

Valir Health; Shawnee (OK); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Retention bonuses

Referral bonuses

Medical, dental, vision insurance

Birthday paid day off

401(k) with company match

Company-paid life insurance

Generous PTO

Career development opportunities

Employee recognition programs

Job summary

Valir Hospice in Shawnee, OK is seeking an Office Manager to oversee daily administrative operations and ensure efficient coordination of business office functions. You will serve as a central resource for employees, patients, families, vendors, and referral sources, delivering exceptional customer service and managing records, payroll, onboarding, and regulatory documentation.

This full-time day-shift role offers competitive pay, bonuses, excellent benefits, PTO, and opportunities for career

Qualifications

• High school diploma or equivalent; 1 year of administrative/clerical experience preferred.
• Strong organizational and time-management skills; able to handle multiple priorities.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams) and EMR systems.
• Excellent verbal and written communication and attention to detail.

Responsibilities

• Oversee daily business office operations for efficient workflow and exceptional customer service.
• Support recruiting, onboarding, payroll, employee records, compliance, and administrative processes.
• Coordinate accounts payable, office operations, vendor services, and business office functions.
• Maintain patient records, organizational documents, licenses, certifications, policies, and regulatory documentation.
• Provide backup support for intake, referrals, scheduling, payroll, medical records, and other business office operations.
• Prepare reports, assist with audits, surveys, and regulatory reviews, and support organizational compliance.
• Coordinate employee training, technology access, and office resources.
• Collaborate with leadership to improve operational efficiency and support special projects and organizational initiatives.
• Perform all other duties and responsibilities as assigned.

Skills

Organizational skills

Communication

Multitasking

Office software

Education

High school diploma

Tools

Microsoft Office

Job description

Job Details

• Job Location: Valir PACE - Shawnee - Shawnee, OK 74801
• Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m.
• Position Type: Full Time
• Travel Percentage: Up to 25%
• Job Shift: Day
• Job Category: Admin - Clerical

About Valir Hospice

Valir Hospice provides terminally ill patients and their families with customized medical care and pain management, as well as emotional and spiritual support. At Valir Hospice our team is committed to the belief that each of us has the right to die free of pain and with dignity. We’re a family of dedicated professionals who care for terminally ill patients using individualized pain and symptom-management plans to enhance the patient’s quality of life. Our hospice professionals are dedicated to providing patients with the compassion and care they deserve.

WHAT WE OFFER

• Competitive pay, retention bonuses, and referral bonuses
• Outstanding medical, dental, and vision insurance
• Paid day off for your birthday
• 401(k) with company match
• Company-paid life insurance
• Generous paid time off (PTO)
• Career development opportunities
• Employee recognition programs

Job Summary

The Hospice Office Manager is responsible for overseeing the daily administrative operations of the hospice office and ensuring efficient coordination of business office functions. This position serves as a central resource for employees, patients, families, vendors, referral sources, and community partners by providing exceptional customer service and administrative support.

Key Responsibilities

• Oversee daily business office operations to ensure efficient workflow and exceptional customer service.
• Support recruiting, onboarding, payroll, employee records, compliance, and administrative processes.
• Coordinate accounts payable, office operations, vendor services, and business office functions.
• Maintain patient records, organizational documents, licenses, certifications, policies, and regulatory documentation.
• Provide backup support for intake, referrals, scheduling, payroll, medical records, and other business office operations.
• Prepare reports, assist with audits, surveys, and regulatory reviews, and support organizational compliance.
• Coordinate employee training, technology access, and office resources.
• Collaborate with leadership to improve operational efficiency and support special projects and organizational initiatives.
• Perform all other duties and responsibilities as assigned.

QualificationsRequired Skills/Abilities

• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and Teams.
• Ability to learn and utilize electronic medical record (EMR) systems.
• Strong attention to detail and accuracy.
• Ability to manage multiple priorities and meet deadlines.
• Ability to work independently while maintaining a collaborative team approach.
• Basic understanding of office technology and ability to coordinate technology-related needs.
• Event planning and coordination skills preferred.
• Ability to maintain confidentiality and professionalism.

Education, Licenses, Certifications and Experience

• High school diploma or equivalent.
• Minimum of one year of administrative, clerical, office support, or healthcare office experience preferred.
• Experience in healthcare, hospice, home health, or a medical office setting preferred.

Physical Requirements (Subject to Reasonable Accommodation)

• Keyboarding/dexterity: frequently; activity exists up to 75% of the time
• Ability to perform repetitive hand and keyboard functions
• Communication: ability to read, speak, and hear in English.
• Strength: sedentary position (exerting up to 25lbs of force occasionally)
• Standing/Walking: Occasionally; activity exists up to 25% of the time