Hospice Office Assistant

Valir Hospice Care Llc; Shawnee (KS); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Retention bonuses

Referral bonuses

Medical, dental, and vision insurance

Birthday PTO

401(k) with company match

Company-paid life insurance

Generous PTO

Career development opportunities

Employee recognition programs

Job summary

Valir Hospice in Shawnee, OK is seeking a dedicated Hospice Office Manager to oversee daily administrative operations, ensuring smooth scheduling, accurate records, and exceptional customer service for patients, families, vendors, and partners.

You will coordinate recruiting, payroll, training, and compliance, maintain regulatory documents, and provide backup support across intake, referrals, and medical records, with a focus on efficiency and professionalism.

Qualifications

• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams).
• Ability to learn and utilize EMR systems.
• Attention to detail and accuracy.
• Ability to manage multiple priorities and meet deadlines.
• Ability to work independently while maintaining a collaborative team approach.
• Confidentiality and professionalism.

Responsibilities

• Oversee daily business office operations to ensure efficient workflow and exceptional customer service.
• Support recruiting, onboarding, payroll, employee records, compliance, and administrative processes.
• Coordinate accounts payable, office operations, vendor services, and business office functions.
• Maintain patient records, organizational documents, licenses, certifications, policies, and regulatory documentation.
• Provide backup support for intake, referrals, scheduling, payroll, medical records, and other business office operations.
• Prepare reports, assist with audits, surveys, and regulatory reviews, and support organizational compliance.
• Coordinate employee training, technology access, and office resources.
• Collaborate with leadership to improve operational efficiency and support special projects and organizational initiatives.
• Perform all other duties and responsibilities as assigned.

Skills

Strong organizational and time mgmt

Excellent verbal and written comms

MS Office Suite (Word, Excel, Outlook,

EMR systems

Attention to detail

Multi-tasking

Independent with team collaboration

Event planning

Confidentiality and professionalism

Education

High school diploma or equivalent

Tools

EMR systems

Job description

This is a Valir Hospice position located at the Valir PACE facility in Shawnee, Oklahoma:1414 N. Kennedy AvenueShawnee, OK 74801Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m.About Valir HospiceValir Hospice provides terminally ill patients and their families with customized medical care and pain management, as well as emotional and spiritual support. At Valir Hospice our team is committed to the belief that each of us has the right to die free of pain and with dignity. We’re a family of dedicated professionals who care for terminally ill patients using individualized pain and symptom-management plans to enhance the patient’s quality of life. Our hospice professionals are dedicated to providing patients with the compassion and care they deserve.WHAT WE OFFERCompetitive pay, retention bonuses, and referral bonusesOutstanding medical, dental, and vision insurancePaid day off for your birthday401(k) with company matchCompany-paid life insuranceGenerous paid time off (PTO)Career development opportunitiesEmployee recognition programsJob Summary:The Hospice Office Manager is responsible for overseeing the daily administrative operations of the hospice office and ensuring efficient coordination of business office functions. This position serves as a central resource for employees, patients, families, vendors, referral sources, and community partners by providing exceptional customer service and administrative support.Key ResponsibilitiesOversee daily business office operations to ensure efficient workflow and exceptional customer service.Support recruiting, onboarding, payroll, employee records, compliance, and administrative processes.Coordinate accounts payable, office operations, vendor services, and business office functions.Maintain patient records, organizational documents, licenses, certifications, policies, and regulatory documentation.Provide backup support for intake, referrals, scheduling, payroll, medical records, and other business office operations.Prepare reports, assist with audits, surveys, and regulatory reviews, and support organizational compliance.Coordinate employee training, technology access, and office resources.Collaborate with leadership to improve operational efficiency and support special projects and organizational initiatives.Perform all other duties and responsibilities as assigned.#HOSPICERequired Skills/Abilities:Strong organizational and time management skills.Excellent verbal and written communication skills.Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and Teams.Ability to learn and utilize electronic medical record (EMR) systems.Strong attention to detail and accuracy.Ability to manage multiple priorities and meet deadlines.Ability to work independently while maintaining a collaborative team approach.Basic understanding of office technology and ability to coordinate technology-related needs.Event planning and coordination skills preferred.Ability to maintain confidentiality and professionalism.Education, Licenses, Certifications and Experience:High school diploma or equivalent.Minimum of one year of administrative, clerical, office support, or healthcare office experience preferred.Experience in healthcare, hospice, home health, or a medical office setting preferred.Physical Requirements (Subject to Reasonable Accommodation):Keyboarding/dexterity: frequently; activity exists up to 75% of the timeAbility to perform repetitive hand and keyboard functionsCommunication: ability to read, speak, and hear in English.Strength: sedentary position (exerting up to 25lbs of force occasionally)Standing/Walking: Occasionally; activity exists up to 25% of the time