Hospice Liaison

Halifax Health; Kissimmee (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Halifax Health is seeking a Hospice Liaison in Florida to promote hospice, palliative, and supportive care services within the community. You will build relationships with physicians, hospitals, and care facilities and provide ongoing education on continuum of care.

The role requires knowledge of hospice philosophy, Medicare/Florida regulations, strong communication skills, and a valid Florida driver license.

Qualifications

• Knowledge of hospice philosophy of care and Medicare conditions of participation.
• Florida regulations governing hospice; hospice operations and marketing.
• Good written, verbal and public speaking skills required.
• Possession of valid Florida driver license and clean driving record.

Responsibilities

• Establish and maintain relationships with referral sources such as physicians, hospital case managers, nursing homes, and other healthcare professionals.
• Educate the community about Halifax Health-Hospice and end-of-life care services; act as ongoing resource.
• Educate about Halifax Health system services and available care options.
• Develop care plans for referral sources based on practices and identify barriers to referral.
• Act as liaison between referral sources and clinical operations to ensure satisfaction and outcomes.

Skills

Hospice knowledge

Public speaking

Driver license

Education

Bachelor's degree or higher

Job description

Day (United States of America)

Hospice Liaison

Promotes Halifax Health, Health services (hospice, palliative and supportive care) in the community through educational in-services. Serves as a liaison with physicians' offices, health care facilities, hospitals and community groups. Provides education regarding continuum of care services (i.e. hospice, palliative and supportive care).

JOB QUALIFICATIONS:

• Knowledge of Hospice philosophy of care. Medicare conditions of participation; State of Florida regulations governing hospice; hospice operations and sales and marketing.

• Healthcare experience, medical sales and marketing experience preferred.

• Good written, verbal and public speaking skills required.

• Possession of valid Florida driver license and clear driving record.

• Bachelor's degree in related field or higher or equivalent years of experience.

DUTIES AND RESPONSIBILTIES :

• Establish and maintain good working relationships with referral sources to include, but not be limited to: physician, hospital case manager, nursing home staff, assisted living facility staff and other allied healthcare professionals.

• Educate and be an ongoing resource of skilled care and end-of-life care and services offered by Halifax Health-Hospice and to the medical and non-medical community.

• Educate and be an ongoing resource of Halifax Health system services.

• Develop plans of care for referral sources based upon referral practices and identify barriers to early referral. Develop and maintain good customer knowledge base.

• Act as liaison between referral sources and clinical operations of health system. Provide feedback to ensure optimal customer satisfaction and patient outcomes.

• Ability to document customer compliments and complaints into the Halifax EMS system.