Hospice Liaison

Halifax Health; Florida; Hybrid; USD 52,000 - 76,000; Full time

Job summary

Halifax Health-Hospice is seeking a Hospice Liaison in Port Orange, FL to promote hospice and palliative care within the community. You will build relationships with physicians, hospital staff and other health professionals, educating them on continuum of care services and Halifax Health offerings.

The role requires knowledge of hospice philosophy, Florida regulations, and strong communication skills. A valid Florida driver license and healthcare or sales/marketing background are preferred.

Qualifications

• Knowledge of Hospice philosophy of care and Medicare conditions of participation; Florida hospice regulations.
• Healthcare experience, medical sales and marketing experience preferred.
• Strong written, verbal and public speaking skills are required.
• Valid Florida driver license with clean driving record.
• Bachelor’s degree in related field or equivalent years of experience.

Responsibilities

• Establish and maintain relationships with referral sources: physicians, hospital case managers, nursing home staff, and other healthcare professionals.
• Educate and be a continuing resource on Halifax Health-Hospice services for medical and non-medical communities.
• Educate about Halifax Health system services and hospice offerings.
• Develop care plans for referrals and identify barriers to early referral.
• Maintain knowledge base on services and referral practices.
• Serve as liaison between referral sources and clinical operations.
• Provide feedback to ensure patient satisfaction and outcomes.
• Document compliments and complaints in the Halifax EMS system.

Skills

Public speaking

Written communication

Verbal communication

Healthcare experience

Sales & marketing experience

Education

Bachelor's degree or higher

Job description

## Hospice LiaisonApply: US-FL-Port Orange: Full time: Posted Today: JR105691Day (United States of America)Hospice LiaisonPromotes Halifax Health, Health services (hospice, palliative and supportive care) in the community through educational in-services. Serves as a liaison with physicians’ offices, health care facilities, hospitals and community groups. Provides education regarding continuum of care services (i.e. hospice, palliative and supportive care).**JOB QUALIFICATIONS:*** Knowledge of Hospice philosophy of care. Medicare conditions of participation; State of Florida regulations governing hospice; hospice operations and sales and marketing.* Healthcare experience, medical sales and marketing experience preferred.* Good written, verbal and public speaking skills required.* Possession of valid Florida driver license and clear driving record.* Bachelor’s degree in related field or higher or equivalent years of experience.**DUTIES AND RESPONSIBILTIES**:* Establish and maintain good working relationships with referral sources to include, but not be limited to: physician, hospital case manager, nursing home staff, assisted living facility staff and other allied healthcare professionals.* Educate and be an ongoing resource of skilled care and end-of-life care and services offered by Halifax Health-Hospice and to the medical and non-medical community.* Educate and be an ongoing resource of Halifax Health system services.* Develop plans of care for referral sources based upon referral practices and identify barriers to early referral. Develop and maintain good customer knowledge base.* Act as liaison between referral sources and clinical operations of health system. Provide feedback to ensure optimal customer satisfaction and patient outcomes.* Ability to document customer compliments and complaints into the Halifax EMS system.