Hospice Intake Coordinator

AccentCare; Newark (DE); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Paid holidays

401(k) matching

Flexible spending accounts

Wellness programs

AccentCare-branded scrubs store

Job summary

AccentCare in Newark, DE is seeking a full-time Admissions Coordinator to support intake and admission processes for hospice services. The role includes handling referrals, coordinating visits, and maintaining accurate EMR records in a fast-paced in-office setting.

The ideal candidate will have an associate degree (preferred), 1+ year hospice experience, strong communication and organizational skills, and a customer-service oriented mindset to ensure seamless patient onboarding.

Qualifications

• Associate degree preferred.
• 1+ year hospice experience.
• Excellent written and verbal communication skills.
• Strong organizational skills.
• Excellent customer service background.
• Familiar with policies of the organization and state/federal hospice regulations.

Responsibilities

• Receive professional referrals and obtain referral information for timely EMR data entry.
• Input referrals into EMR with basic patient status information to initiate hospice relationships.
• Coordinate and schedule visits with appropriate staff based on patient condition.
• Communicate with referral sources, physicians, and Seasons staff to initiate hospice services.
• Maintain regular communication with all parties through sign-on, consent and admission assessment phases.
• Maintain accurate EMR documentation and referral statistics.

Skills

Communication skills

Organization

Customer service

Policy familiarity

Stakeholder collaboration

Problem solving

Education

Associate degree

Job description

Overview

Admissions Coordinator

Location: Newark, DE

Position: Intake Coordinator

Remote/Virtual Position: No

Coverage Area: In Office

Find Your Passion and Purpose as a Full-Time Admissions Coordinator

Salary: $20-$24

Schedule: M-F / 8:00 AM - 5:00 PM Possibility of evening/weekend/holiday coverage on an as needed basis.

What You Need to Know

Reimagine Your Career in Hospice

Caring for others is more than what you do - it's who you are. At AccentCare, you'll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You'll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We're proud to be named one of America's Greatest Workplaces 2025 by Newsweek - a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we're building together.

Be the Best Admissons Coordinator You Can Be

If you meet these qualifications, we would love to meet you:

• Associate degree, preferred
• 1+ year Hospice experience
• Excellent written and verbal communication skills
• Strong organizational skills
• Excellent customer service background
• Demonstrated familiarity with policies of the organization and state(s) and federal regulations pertaining to hospice services
• Ability to work closely with a wide variety of stakeholders
• Effective use of problem-solving skills

Responsibilities

As an Admissons Coordinator, you will:

• Receive professional referrals and obtain the critical referral information in the form easiest for the referral source (electronic, fax notification, phone, Hospice Care Consultant (HCC) notification, etc.) to ensure timely response and data entry in the electronic medical record (EMR) system.
• Receive potential patient and family inquiries regarding Hospice services. Obtain and input referrals into EMR, the basic information regarding the patient status in order to describe how Seasons may assist, with a goal of scheduling a visit to initiate the relationship.
• Coordinate and schedule visits to ensure the appropriate staff makes initial contact, based on patient condition and family situation, to meet the professional referral source.
• Communicate with referral sources, attending physicians, Seasons staff members, and other agencies as needed, to coordinate initiation of hospice services.
• Maintain regular communication with all involved in sign-on, consent and admission assessment phases to ensure seamless coordination of information and services.
• Maintain accurate EMR documentation and referral statistics.

Our benefits include:

• Medical, dental and vision coverage
• Paid time off and paid holidays
• Professional development opportunities
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
• Programs to celebrate achievements, milestones and fellow employees
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees
• And more!

Why AccentCare?

Come As You Are

• At AccentCare, you're part of a community that cares - for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.