Hospice Intake Coordinator

Accentcare Inc; Newark (DE); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Job summary

AccentCare Inc. is actively seeking an Admissions Coordinator in Newark, DE. This full-time role focuses on intake, referral management, and coordination of hospice services.

You will collaborate with referral sources, physicians, and the care team to ensure timely admissions and a smooth patient onboarding process. The position requires strong communication and organizational skills, with a preference for candidates who have hospice experience and knowledge of related regulations.

Qualifications

• Associate degree preferred.
• 1+ year hospice experience.
• Excellent written and verbal communication skills.
• Strong organizational skills.
• Excellent customer service background.
• Familiarity with hospice policies and regulations.

Responsibilities

• Receive professional referrals and obtain referral information for timely response and data entry in the EMR system.
• Handle inquiries regarding Hospice services and input referrals into EMR with basic patient status data.
• Coordinate and schedule visits ensuring staff contact based on patient condition and family situation.
• Communicate with referral sources, physicians, Seasons staff, and other agencies to initiate hospice services.
• Maintain regular communication through sign-on, consent and admission assessment phases for seamless coordination.
• Maintain accurate EMR documentation and referral statistics.

Skills

Communication skills

Organizational skills

Customer service

Education

Associate degree

Job description

Overview

Admissions Coordinator

Location: Newark, DE

Position: Intake Coordinator

Remote/Virtual Position: No

Coverage Area: In Office

Find Your Passion and Purpose as a Full-Time Admissions Coordinator

Schedule: M-F / 8:00 AM - 5:00 PM Possibility of evening/weekend/holiday coverage on an as needed basis.

What You Need to Know

Reimagine Your Career in Hospice

Caring for others is more than what you do - it is who you are. At AccentCare, youll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. Youll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. Were proud to be named one of Americas Greatest Workplaces 2025 by Newsweek - a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care were building together.

Be the Best Admissons Coordinator You Can Be

If you meet these qualifications, we would love to meet you:

• Associate degree, preferred
• 1+ year Hospice experience
• Excellent written and verbal communication skills
• Strong organizational skills
• Excellent customer service background
• Demonstrated familiarity with policies of the organization and state(s) and federal regulations pertaining to hospice
  services
• Ability to work closely with a wide variety of stakeholders
• Effective use of problem-solving skills

Responsibilities

As an Admissons Coordinator, you will:

• Receive professional referrals and obtain the critical referral information in the form easiest for the referral source
  (electronic, fax notification, phone, Hospice Care Consultant (HCC) notification, etc.) to ensure timely response
  and data entry in the electronic medical record (EMR) system.
• Receive potential patient and family inquiries regarding Hospice services. Obtain and input referrals into EMR, the
  basic information regarding the patient status in order to describe how Seasons may assist, with a goal of
  scheduling a visit to initiate the relationship
• Coordinate and schedule visits to ensure the appropriate staff makes initial contact, based on patient condition
  and family situation, to meet the professional referral source
• Communicate with referral sources, attending physicians, Seasons staff members, and other agencies as
  needed, to coordinate initiation of hospice services
• Maintain regular communication with all involved in sign-on, consent and admission assessment phases to
  ensure seamless coordination of information and services
• Maintain accurate EMR documentation and referral statistics

Our benefits include:

• Medical, dental and vision coverage
• Paid time off and paid holidays
• Professional development opportunities
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
• Programs to celebrate achievements, milestones and fellow employees
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees
• And more!

Why AccentCare?

Come As You Are

• At AccentCare, youre part of a community that cares - for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.