Hospice Intake Coordinator

AccentCare; Tampa (FL); On-site; USD 39,520 - 43,680; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off and holidays

401(k) with company match

Flexible spending and HSA

Job summary

AccentCare is hiring an Admissions Coordinator in Tampa to support hospice intake and referrals. The role focuses on collecting referral information, coordinating visits, and ensuring timely EMR entries to initiate patient care.

The position requires strong communication, organization, and customer service skills with experience in hospice settings. This full-time role offers a comprehensive benefits package and a collaborative care team environment.

Qualifications

• Associate degree preferred.
• 1+ year Hospice experience.
• Excellent written and verbal communication.
• Strong organizational skills.
• Excellent customer service background.
• Familiarity with hospice policies (organization, state and federal).
• Ability to work with a wide variety of stakeholders.
• Demonstrated problem-solving skills.

Responsibilities

• Receive professional referrals and obtain critical referral information to ensure timely response and data entry in the EMR.
• Handle inquiries about hospice services and input referrals into EMR with basic patient information.
• Coordinate and schedule visits with appropriate staff based on patient condition and family situation.
• Communicate with referral sources, physicians, Seasons staff, and other agencies to initiate hospice services.
• Maintain regular communication during sign-on, consent and admission assessment phases for seamless coordination.
• Maintain accurate EMR documentation and referral statistics.

Skills

Hospice experience

Communication skills

Organizational skills

Customer service

Policy knowledge

Stakeholder collaboration

Education

Associate degree

Job description

Overview

Admissions Coordinator

Location: Tampa

Position: Hospice Intake Coordinator

Job ID: 77196

Remote/Virtual Position: No

Coverage Area: Tampa

Find Your Passion and Purpose as a Full-Time Admissions Coordinator

Salary: $19 - $21 / hour

Schedule: M -F 9.30am - 6pm & Weekends as needed

What You Need to Know

Reimagine Your Career in Hospice

Caring for others is more than what you do - it's who you are. At AccentCare, you'll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You'll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We're proud to be named one of America's Greatest Workplaces 2025 by Newsweek - a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we're building together.

Be the Best Admissions Coordinator You Can Be

If you meet these qualifications, we would love to meet you:

• Associate degree, preferred
• 1+ year Hospice experience
• Excellent written and verbal communication skills
• Strong organizational skills
• Excellent customer service background
• Demonstrated familiarity with policies of the organization and state(s) and federal regulations pertaining to hospice
  services
• Ability to work closely with a wide variety of stakeholders
• Effective use of problem-solving skills

Responsibilities

As an Admissions Coordinator, you will:

• Receive professional referrals and obtain the critical referral information in the form easiest for the referral source
  (electronic, fax notification, phone, Hospice Care Consultant (HCC) notification, etc.) to ensure timely response
  and data entry in the electronic medical record (EMR) system.
• Receive potential patient and family inquiries regarding Hospice services. Obtain and input referrals into EMR, the
  basic information regarding the patient status in order to describe how Seasons may assist, with a goal of
  scheduling a visit to initiate the relationship
• Coordinate and schedule visits to ensure the appropriate staff makes initial contact, based on patient condition
  and family situation, to meet the professional referral source
• Communicate with referral sources, attending physicians, Seasons staff members, and other agencies as
  needed, to coordinate initiation of hospice services
• Maintain regular communication with all involved in sign-on, consent and admission assessment phases to
  ensure seamless coordination of information and services
• Maintain accurate EMR documentation and referral statistics

Our benefits include:

• Medical, dental and vision coverage
• Paid time off and paid holidays
• Professional development opportunities
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
• Programs to celebrate achievements, milestones and fellow employees
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees
• And more!

Why AccentCare?

Come As You Are

• At AccentCare, you're part of a community that cares - for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.