Intake Coordinator, Hospice

AccentCare; Saint Paul (MN); On-site; USD 23,419 - 33,062; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off and paid holidays

Professional development opportunities

Company-matching 401(k)

Flexible spending and health savings accounts

Wellness offerings

Company store credit for scrubs

Job summary

AccentCare in Saint Paul, Minnesota is looking for an Intake Coordinator in Hospice to manage professional referrals and coordinate initiation of hospice services. The ideal candidate should have 1+ year of experience in hospice and be skilled in communication and organization.

This role requires maintaining accurate EMR documentation and working closely with various stakeholders. Benefits include medical and dental coverage, PTO, and a 401(k) plan.

Qualifications

• 1+ year Hospice experience.

Responsibilities

• Receive professional referrals and obtain critical referral information.
• Respond to potential patient and family inquiries regarding hospice services.
• Coordinate and schedule visits to ensure appropriate staff makes initial contact.
• Maintain accurate EMR documentation and referral statistics.

Skills

Excellent written and verbal communication skills

Strong organizational skills

Excellent customer service background

Problem-solving skills

Education

Associate degree, preferred

Job description

Overview

Intake Coordinator, Hospice

Location: St. Paul, Minnesota

Job ID: 75980

Remote/Virtual Position: In-Person

Coverage Area: St. Paul office

Salary: $17.00 - $24.00

Schedule: Monday - Friday 8 hour shifts (8:00am - 5:00pm)

Be the Best Admissions Coordinator You Can Be

Qualifications

• Associate degree, preferred
• 1+ year Hospice experience
• Excellent written and verbal communication skills
• Strong organizational skills
• Excellent customer service background
• Demonstrated familiarity with policies of the organization and state(s) and federal regulations pertaining to hospice services
• Ability to work closely with a wide variety of stakeholders
• Effective use of problem-solving skills

Responsibilities

• Receive professional referrals and obtain the critical referral information in the most convenient format for the referral source (electronic, fax, phone, HCC notification, etc.) to ensure timely response and data entry in the electronic medical record (EMR) system.
• Respond to potential patient and family inquiries regarding hospice services, obtain and input referrals into EMR, and provide basic information regarding patient status to support scheduling a visit to initiate the relationship.
• Coordinate and schedule visits to ensure the appropriate staff makes initial contact, based on patient condition and family situation, to meet the professional referral source.
• Communicate with referral sources, attending physicians, staff members, and other agencies as needed to coordinate initiation of hospice services.
• Maintain regular communication with all parties involved in sign‑on, consent, and admission assessment phases to ensure seamless coordination of information and services.
• Maintain accurate EMR documentation and referral statistics.

Benefits

• Medical, dental and vision coverage
• Paid time off and paid holidays
• Professional development opportunities
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
• Programs to celebrate achievements, milestones and fellow employees
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees
• And more!

Equal Employment Opportunity

• At AccentCare, you're part of a community that cares for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.