Hospice Intake Coordinator

JourneyCare; Crystal Lake (IL); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

401(k) retirement plan

Generous PTO accruals

Paid holidays

Tuition reimbursement

Employee referral program

Merit increases

Employee discount programs

Job summary

JourneyCare Hospice in Crystal Lake, IL is seeking an Intake Coordinator to join a growing care team. You will manage referrals, explain benefits to patients and families, and assist with admissions processes.

Ideal candidates have 1+ year in homecare/hospice settings, strong communication skills, and a valid driver’s license. Join a team that values growth, great culture, and comprehensive benefits.

Qualifications

• Be at least 18 years old.
• 1+ year experience in homecare, hospice or healthcare field preferred.
• Ability to complete documentation accurately, legibly and on time.
• Ability to handle stressful and delicate situations.
• Interpersonal, verbal and written communication skills needed for the role.
• Valid driver’s license and proof of insurance required.

Responsibilities

• Receive referrals by phone or in person for designated department.
• Explain benefits to patients, families and community contacts.
• Assist with finding alternative services when hospice is not suitable.
• Oversee scheduling of initial nursing assessment and admission.
• Maintain admission packets and ensure forms are available to admissions staff.
• Assist with marketing activities to promote relations with referral sources.

Skills

Communication skills

Documentation

Customer service

Scheduling

Punctuality

Job description

Career Opportunities with JourneyCare Hospice

A great place to work.

Careers At JourneyCare Hospice

Are you ready for new challenges and new opportunities?

Join our team!

Current job opportunities are posted here as they become available.

JourneyCare Hospice is looking for an Intake Coordinator to join our rapidly growing care team! Come join a team that values person time as much as career goals with growth opportunities!

Qualifications:

• Be eighteen (18) years of age or older
• At least one (1) year experience in homecare, hospice, and/or healthcare-related field preferred
• Ability to complete necessary documentation appropriately, legibly, and timely
• Ability to handle stressful and delicate situations
• Interpersonal, verbal, and written communication skills necessary to complete job responsibilities
• Valid driver’s license and proof of insurance are required

Location: Crystal Lake, IL.

What We offer:

• Great culture and team atmosphere
• 401(k) retirement plan with a generous company match
• Generous time off accruals
• Paid holidays
• Tuition Reimbursement
• Employee Referral Program
• Merit Increases
• Employee Discount Programs

What You’ll Do:

• Receive referrals by phone or in person for designated department
• Provide an explanation of the benefits to patients, families, and community contacts
• Assist with finding alternative services when the patient is not a candidate for hospice
• Oversee scheduling of initial nursing assessment and admission
• Maintain admission packets and ensure that proper forms are available to admissions staff
• Assist community outreach representatives with marketing activities to promote relations with referral sources
• Assist with the completion of admission paperwork as needed
• Adhere to work schedule and maintain good punctuality and attendance record
• Provide telephone and clerical support to other staff members as time allows
• Maintains accurate clinical records, keeping track of goals and progress of clients’

Pay Range: $20-$28 hourly - offer based on experience.