Hospice Intake Coordinator: Admissions & Referral Liaison

JourneyCare; Crystal Lake (IL); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

401(k) retirement plan

Generous PTO accruals

Paid holidays

Tuition reimbursement

Employee referral program

Merit increases

Employee discount programs

Job summary

JourneyCare Hospice in Crystal Lake, IL is seeking an Intake Coordinator to join a growing care team. You will manage referrals, explain benefits to patients and families, and assist with admissions processes.

Ideal candidates have 1+ year in homecare/hospice settings, strong communication skills, and a valid driver’s license. Join a team that values growth, great culture, and comprehensive benefits.

Qualifications

• Be at least 18 years old.
• 1+ year experience in homecare, hospice or healthcare field preferred.
• Ability to complete documentation accurately, legibly and on time.
• Ability to handle stressful and delicate situations.
• Interpersonal, verbal and written communication skills needed for the role.
• Valid driver’s license and proof of insurance required.

Responsibilities

• Receive referrals by phone or in person for designated department.
• Explain benefits to patients, families and community contacts.
• Assist with finding alternative services when hospice is not suitable.
• Oversee scheduling of initial nursing assessment and admission.
• Maintain admission packets and ensure forms are available to admissions staff.
• Assist with marketing activities to promote relations with referral sources.

Skills

Communication skills

Documentation

Customer service

Scheduling

Punctuality

Job description

JourneyCare Hospice in Crystal Lake, IL is seeking an Intake Coordinator to join a growing care team. You will manage referrals, explain benefits to patients and families, and assist with admissions processes.

Ideal candidates have 1+ year in homecare/hospice settings, strong communication skills, and a valid driver’s license. Join a team that values growth, great culture, and comprehensive benefits.