Hospice Front Desk & Care Team Coordinator

Empath Health; Fort Lauderdale (FL); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

Retirement with company match

Wellness programs

PTO 5+ weeks

CEU support

Tuition reimbursement

Job summary

Empath Health in Fort Lauderdale is seeking a Care Team Assistant to support the front desk and care team in an onsite, full-time capacity. Typical hours are Monday through Friday, 8:00 a.m – 4:30 p.m., with responsibilities focused on administrative tasks and patient-family support during a meaningful transition.

This entry-level role emphasizes empathy, organization, and collaboration with clinicians and volunteers.

Qualifications

• High school diploma or GED; 2+ years administrative experience in hospice or related field preferred.
• Excellent verbal and written communication skills.
• Solid customer service skills and strong organizational abilities.

Responsibilities

• Perform administrative clerical duties such as filing, processing/entering and copying documents (including timesheets for HHA’s, volunteer hours in Raiser’s Edge).
• Distribute mail, faxes, and phone messages promptly; maintain office and team supplies.
• Collaborate with Team Leadership for weekly IDT meetings and events; assist in preparing materials and attending as assigned.
• Track team census changes (admissions, discharges, transfers) via electronic software and update patient care board.
• Coordinate with team members to cover patient care needs; manage calls calmly and professionally per agency guidelines.
• Communicate patient equipment needs to DME and maintain related records.

Skills

Administrative skills

Customer service

Verbal & written communication

Time management

Team collaboration

Education

High school diploma or GED

Tools

MS Word

MS Excel

Outlook

Raiser’s Edge

Job description

Empath Health in Fort Lauderdale is seeking a Care Team Assistant to support the front desk and care team in an onsite, full-time capacity. Typical hours are Monday through Friday, 8:00 a.m – 4:30 p.m., with responsibilities focused on administrative tasks and patient-family support during a meaningful transition.

This entry-level role emphasizes empathy, organization, and collaboration with clinicians and volunteers.