Scheduling Coordinator (Nights)

LE10005 Empath Payroll Services, LLC; United States; On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Benefits & wellness program

5+ weeks PTO

Career growth & CEU support

Meaningful impact in patient care

Job summary

Empath Health, including Trustbridge Hospice in West Palm Beach, seeks a Scheduling Coordinator to optimally schedule clinical staff to meet patient care plans. The role includes managing weekend, on-call, and daily schedules while ensuring timely communication among patients, physicians, and caregivers.

Two years in a medical/clinical setting is preferred; AA/AS degree preferred; strong clerical and computer skills with medical terminology knowledge are required.

Qualifications

• Two years' experience in medical/clinical setting preferred.
• AA or AS degree preferred.
• Previous scheduling experience preferred.
• Developed clerical and computer skills required.
• Working knowledge of medical terminology required.
• Excellent computer skills (Excel, Windows, MS Office) and willingness to learn new software.

Responsibilities

• Coordinate staff visits to ensure safe, effective patient care delivery.
• Schedule RNs, CNAs, LPNs, social workers, therapists, and chaplains per plan of care.
• Maintain weekend/holiday and on-call schedules; daily assignments.
• Relay communications from patients, physicians, and caregivers to clinicians promptly.
• Assign and verify visits for payroll and billing accuracy.
• Maintain confidentiality and liaise across departments.

Skills

Scheduling experience

Medical terminology

Clerical skills

Computer skills

Education

AA or AS degree

Tools

Excel

MS Office

Job description

Trustbridge Hospice, a member of Empath Health is seeking a caring and motivated Scheduling Coordinator to work with us in our West Palm Beach location to provide coordination of our staff visits on the following schedule: Thursday - Saturday 8pm - 8:30am (36 hours). Since 1978, Trustbridge Hospice has been honored to serve families across Palm Beach and Broward counties with compassionate, community-based care. Formed from the legacy of Hospice by the Sea and Hospice of Palm Beach County, we continue to provide comfort, dignity, and peace to those facing advanced illness.

What you'll Do:

The Scheduling Coordinator position is the key position to coordinate staffing and provides timely and appropriate scheduling for safe and effective patient care delivery. Optimally schedules RNs, CNAs, LPNs, Medical Social Workers, Integrative Therapists and Chaplains to accomplish patient visits in accordance with the patient's plan of care. Maintains coordination of the Weekend/Holiday Staff Schedule, the On-Call RN schedule and the daily assignments. Ensuring that communications from patients, physicians and caregivers are relayed to clinicians in a timely manner. Responsible for assigning and verifying visits for accuracy to facilitate accurate payroll and billing processes. Demonstrates effective liaison activities and interdepartmental communication and cooperation to support essential agency activities. Maintains utmost respect for confidentiality in care of the patient/family.

Why Join Empath Health?

• Earn Competitive Pay: Your skills and contributions are recognized and rewarded.
• Benefits & Wellness: Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body.
• Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life.
• Grow Your Career: CEU support, tuition reimbursement, and advancement opportunities.
• Make a Difference: Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All.

What You'll Need:

• Two years' previous experience in medical /clinical setting strongly preferred.
• AA or AS degree strongly preferred.
• Previous scheduling experience is strongly preferred.
• Developed clerical and computer skills required.
• Must have a working knowledge of medical terminology.
• Must have excellent computer skills (Excel, Windows, MS Office - intermediate level proficiency) and be willing and able to learn new computer software packages.

Unified in empathy, we serve our communities through extraordinary Full Life Care for All. Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida—including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support. Full Life Care means caring for the whole person—body, mind, and spirit—with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.

At Empath Health, you’ll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life’s journey more meaningful.

Empath Health is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended ("ADA"), and applicable state and local laws. It is Empath Health's policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual's disability. Consistent with this policy of non-discrimination, Empath Health will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made Empath Health aware of his/her disability, unless doing so would cause an undue hardship to Empath Health. If you are an applicant and need a reasonable accommodation when applying for job opportunities within Empath Health or to request a reasonable accommodation to utilize Empath Health's online employment application, please contact [e-mail]. Workplace Discrimination is Illegal. For more information, please refer to this machine-readable PDF to Know Your Rights: Workplace Discrimination is Illegal. If viewing in HTML, please see Know Your Rights: Workplace Discrimination is Illegal in English or Know Your Rights: Workplace Discrimination is Illegal in Spanish.

We’re Empath, and We’re Here to Redefine Healthcare Pretty bold statement, we know, but boldness is in our bones. We were founded more than 45 years ago with a transformative belief: that people should have a say in their healthcare. What started as a volunteer movement has transformed into an integrated network composed of thousands of colleagues and volunteers serving tens of thousands of individuals each day. And the best part? We're just getting started. Whether you're into hands-on patient care or more the Excel formula type, we've got a place for you on Team Empath. It takes all of us to provide Full Life Care. Are you ready to join Team Empath?