Hospice Clinical Records & Care Coordinator

Elizabeth Hospice; Escondido (CA); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

401(k) with employer match

Paid time off & holidays

Tuition reimbursement

Job summary

Elizabeth Hospice is seeking a Clinical Support Specialist to handle clerical and care coordination from admission to discharge. You will assist with clinical records, IDT preparation, and physician orders while ensuring seamless communication among patients, staff, and the team manager.

The role operates Monday–Friday, 8:00 a.m.–5:00 p.m. in office, with occasional travel between office locations. Competitive benefits accompany a non-profit hospice culture in San Diego County.

Qualifications

• High School diploma or equivalent required and a minimum experience of 3-4 years in healthcare field; LVN license preferred.
• Working knowledge of medical terminology required.
• Working knowledge of HIPAA regulations.
• Proficiency in typing and use of Microsoft Office programs; ability to learn new software applications.
• Possess excellent customer service skills.
• Demonstrates ability to communicate effectively with staff, patients, physicians and community agencies, both verbally and written.
• Ability to manage time efficiently.
• Requires professionalism and discretion with confidential patient information.

Responsibilities

• Generates and monitors staff data integrity reports for staff compliance, including Patient Task Report, Unverified Services Reports and other reports as requested.
• Generates, processes and tracks all physician recertification's and Do Not Resuscitate (DNR) / POLST to ensure timeliness and accuracy.
• Works with Medical Records to ensure orders printed are presented to Provider at IDG meetings for completion as needed.
• Maintains clinical records from admission to discharge including changes in status, level of care, location, mortuary and family resources.
• Prepares correspondence and reports for team and requests such as therapy referrals and NP/MD visits.
• Takes incoming calls from patients and caregivers, facilitating professional communication with staff, patient, and family.

Skills

Customer service

Typing

Microsoft Office

Medical terminology

HIPAA regulations

Education

High School diploma

LVN license preferred

Tools

EHR system

Job description

Elizabeth Hospice is seeking a Clinical Support Specialist to handle clerical and care coordination from admission to discharge. You will assist with clinical records, IDT preparation, and physician orders while ensuring seamless communication among patients, staff, and the team manager.

The role operates Monday–Friday, 8:00 a.m.–5:00 p.m. in office, with occasional travel between office locations. Competitive benefits accompany a non-profit hospice culture in San Diego County.