Hospice Clinical Liaison (RN/LPN) — Growth & Education

Good Shepherd Hospice; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

3 weeks paid time off

Paid holidays

Company cell phone or stipend

Mileage reimbursement

Health/Medical benefits

Dental benefits

Vision benefits

FSA

Employer paid Life and AD&D

Education fund

Voluntary benefits: Accident Insurance

Critical Illness

Voluntary Life and AD&D Insurance

Voluntary Short Term Disability

401k

Job summary

Good Shepherd Hospice in Houston, TX is seeking a Clinical Liaison (RN/LPN) to maintain and expand hospice services in assigned facilities. You will provide customer service, education, and inservicing, coordinating with physicians and staff to ensure timely and compliant admission processes.

Responsibilities include building relationships with referral sources, coordinating admissions, using CRM and email daily, and developing market growth strategies.

Qualifications

• Must have a current RN/LPN license in the state of the program assigned and in good standing.
• Must have a valid driver's license and acceptable driving record.
• Thorough knowledge of sales techniques and market analysis with a strong desire to meet and beat goals.
• Commitment to the hospice philosophy of care.
• Proficient in financial analysis and technology (Word, Excel, PowerPoint).
• Extensive experience in consultative sales; knowledge of customers and competition in the assigned region.
• Experience with customer service.

Responsibilities

• Work closely with identified referral sources in all assigned facilities to ensure customer service for eligible patients.
• Assist with admission planning by communicating with physicians and nursing facilities regarding evaluation and admission orders.
• Utilize required technology daily and weekly (email, Outlook, CRM).
• Maintain an established contact and weekly education/in-services with facilities as directed.
• Provide customer service and informational visits/evaluations with patients and families.
• Assist with development of market and company growth strategies.
• Achieve and exceed goals set by Directors and accompany the job offer.
• Ensure positive engagement between sales and clinical hospice team.

Skills

Relationship building

Public speaking

Customer service

Organizational skills

Time management

Healthcare sales

Education

RN/LPN license (Texas)

Tools

CRM software

Outlook

Microsoft Office (Word/Excel/PowerPoint)

Job description

Good Shepherd Hospice in Houston, TX is seeking a Clinical Liaison (RN/LPN) to maintain and expand hospice services in assigned facilities. You will provide customer service, education, and inservicing, coordinating with physicians and staff to ensure timely and compliant admission processes.

Responsibilities include building relationships with referral sources, coordinating admissions, using CRM and email daily, and developing market growth strategies.