Hospice Care Transition & Referral Growth Specialist

St. Croix Hospice; Sioux Falls (SD); On-site; USD 55,000 - 75,000; Full time

Job summary

St. Croix Hospice in Sioux Falls, SD is seeking a Care Transition Coordinator to develop relationships with referral sources and educate on hospice care.

You will assist intake to ensure timely referral coordination and coordinate marketing operations to meet volume targets. This role requires communication, organization, and the ability to work with diverse teams.

Join a team focused on compassionate care and community resources.

Qualifications

• Associate degree in Marketing, Business Administration, Healthcare, or related field.
• Ability to position services to, and deal tactfully with, customers and clients.
• Demonstrates good communications skills, negotiation skills, and public relations skills.
• Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.
• Ability to pass DHS background study.

Responsibilities

• Meet admission and call volume targets.
• Coordinates daily sales and marketing operations including implementation of marketing initiatives.
• Build and monitor customer perceptions of St. Croix Hospice as a high-quality provider of services.
• Document all sales activity in the CRM per organizational requirements.
• Assist with ongoing training and support of Care Transition Team.
• Provide education on hospice and encourage informed decision making.

Skills

Customer relations

Communications

Negotiation

Public relations

DHS background check

Education

Associate degree in Marketing, Business Administration, Healthcare, or related field

Job description

St. Croix Hospice in Sioux Falls, SD is seeking a Care Transition Coordinator to develop relationships with referral sources and educate on hospice care.

You will assist intake to ensure timely referral coordination and coordinate marketing operations to meet volume targets. This role requires communication, organization, and the ability to work with diverse teams.

Join a team focused on compassionate care and community resources.