Hospice Care Team Assistant — Onsite Admin & Support

Empath Health; West Palm Beach (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Benefits & Wellness

5+ weeks PTO

Job summary

Trustbridge Hospice, part of Empath Health, is seeking a friendly Care Team Assistant in West Palm Beach. This onsite, entry-level, full-time role supports the front desk and helps provide a compassionate experience for patients and families during a meaningful transition.

Standard hours are Monday through Friday, 8:00 a.m. – 4:30 p.m. The position emphasizes administrative tasks, teamwork, and customer service as part of a mission-driven, not-for-profit organization committed to Full Life Care.

Qualifications

• High school diploma or GED; minimum 2 years administrative experience in hospice or related field preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Perform administrative clerical duties: filing, processing/entering, copying documents; handle mail, faxes, and phone messages; manage office supplies.
• Ensure patient chart information is accurate and distribute paperwork to disciplines/partners promptly.
• Assist in coordinating weekly IDT meetings and events; support team readiness.
• Track team census using electronic systems; update care boards and census changes.
• Support patient care needs, handle calls calmly and professionally, follow communication practices.

Skills

MS Word

Excel

Outlook

Customer service

Documentation

Education

High school diploma

Job description

Trustbridge Hospice, part of Empath Health, is seeking a friendly Care Team Assistant in West Palm Beach. This onsite, entry-level, full-time role supports the front desk and helps provide a compassionate experience for patients and families during a meaningful transition.

Standard hours are Monday through Friday, 8:00 a.m. – 4:30 p.m. The position emphasizes administrative tasks, teamwork, and customer service as part of a mission-driven, not-for-profit organization committed to Full Life Care.