Honolulu Workplace Experience & Operations Specialist

Elemental Impact; Honolulu (HI); On-site; USD 87,000 - 118,000; Full time

Job summary

Elemental Impact in Honolulu, Hawaii seeks a Workplace Experience & Operations Coordinator to bridge People Operations, office experience, and IT support. You will ensure a welcoming, efficient environment and coordinate payroll, onboarding, benefits, and equipment.

This role reports to Head of People & Legal and requires in-office attendance Mon-Fri; you will manage Hawaii HQ operations, vendor relations, safety, events, and IT coordination to empower teams.

Qualifications

• Strong organizational skills with the ability to manage multiple priorities while maintaining attention to detail and high-quality execution.
• Excellent written and verbal communication skills with a warm, service-oriented approach.
• Ability to build and maintain organized systems, processes, and workflows that keep operations running smoothly.
• Experience supporting payroll, onboarding/offboarding, HR administration, workplace operations, or related People Operations functions.
• Ability to handle confidential employee information with discretion, professionalism, and sound judgment.

Responsibilities

• Partner closely with the People Ops team to support day-to-day programs, employee experience initiatives, and administrative processes.
• Own payroll administration and timekeeping processes, including reviewing employee time submissions, coordinating payroll changes, supporting payroll audits, and partnering with the PEO provider to ensure accurate and timely payroll processing.
• Support employee onboarding and offboarding logistics, including new hire paperwork, equipment coordination, workspace preparation, and employee transitions.
• Support benefits administration and serve as a resource for routine employee questions, escalating more complex questions when appropriate.
• Support employee recognition efforts, milestone celebrations, and initiatives that strengthen connection and belonging across the team.
• Assist with People Operations hiring, reporting, process improvements, and special projects.
• Own the day-to-day workplace experience for Elemental’s Hawaii headquarters, ensuring the office is welcoming, organized, and operates smoothly for employees, partners, and guests.
• Act as a culture carrier for the Hawaii office and shared workspace, create a welcoming and thoughtful experience for employees and visitors, ensuring every interaction reflects Elemental’s values and spirit.
• Proactively anticipate team needs by maintaining office supplies, equipment, lunch, snacks, kitchen inventory, and shared resources.
• Manage incoming and outgoing mail, deliveries, and office communications with accuracy and timeliness.
• Build and maintain positive relationships with vendors and service providers to proactively address maintenance, repairs, and improvements, including serving as the liaison between Elemental and its landlord/shared workspace partners, approaching challenges with a solutions-oriented mindset.
• Champion office safety, security, and workplace protocols, while identifying opportunities to improve workplace processes, systems, and employee experience over time.
• Support logistics for team meetings, offsites, and other team events, including assisting with Hawaii events including: vendors, catering, materials, supplies, timelines, and day-of execution.
• Provide thoughtful operational support that helps teams work efficiently and ensures organizational systems remain effective and accessible.
• Serve as internal IT coordinator, managing org-wide software subscriptions (ex: Zoom, Slack, Google Suite), vendor relationships, and user maintenance.
• Serve as a liaison with external IT partners, coordinating employee technology needs, equipment, onboarding/offboarding access, and troubleshooting.
• Maintain organized, accessible documentation, systems, and shared resources that support team efficiency and institutional knowledge.
• Support purchasing, expense coordination, and operational tracking as needed.

Skills

Organizational skills

Communication skills

Process design

Payroll support

Confidentiality

Tools

HR software

Job description

Elemental Impact in Honolulu, Hawaii seeks a Workplace Experience & Operations Coordinator to bridge People Operations, office experience, and IT support. You will ensure a welcoming, efficient environment and coordinate payroll, onboarding, benefits, and equipment.

This role reports to Head of People & Legal and requires in-office attendance Mon-Fri; you will manage Hawaii HQ operations, vendor relations, safety, events, and IT coordination to empower teams.