Honda Service Sales Associate

Future Honda; Citrus Heights (CA); On-site; USD 66,000 - 90,000; Full time

Benefits offered by this job

Employer-paid life insurance

Additional employee life insurance

Medical (HRA / HMO options)

Dental (PPO / DHMO options)

Vision coverage

Short-term disability options

Long-term disability options

Employee training and development

Employee discounts on products and sev

401(k) retirement plan options

Employee Assistance Programs (EAP)

Paid time off

Job summary

Future Honda in Northern California is seeking assertive, motivated Automotive Service Advisors to join our winning team. You will greet customers, assess service needs, prepare repair orders, and communicate with customers and technicians.

The role offers a base hourly rate of $16.90 with substantial commission opportunities; typical earnings range from $5,500 to $7,500 per month, reflecting performance and additional incentives.

Qualifications

• Basic knowledge of automotive maintenance and repair.
• Previous customer service experience required (service advisor or related experience preferred).
• Strong listening and verbal communication skills.
• Goal-driven with a proven track record of meeting or exceeding sales targets.
• Dependable team player with a positive attitude and strong work ethic.
• Self-motivated with the ability to work independently or collaboratively.

Responsibilities

• Greet customers, listen to service concerns, and determine service needs
• Prepare accurate repair orders and estimates
• Communicate with customers regarding additional repair needs, costs, and timelines
• Maintain strong relationships with commercial fleet accounts and secure fleet service business
• Ensure quality control of all service deliveries for fleet and retail customers
• Provide service department manager with monthly forecasts for commercial/fleet business
• Maintain professional appearance and attend manager meetings as required
• Meet or exceed manufacturer CSI requirements
• Perform other duties as assigned

Skills

Automotive knowledge

Customer service

Communication skills

Sales target achievement

Teamwork

Independent work

Job description

Benefits

• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Tuition assistance

If you’re looking for an exciting career with one of the best privately owned automotive groups in Northern California, Future Honda is the place for you! Part of the Future Automotive Group, we’ve been family-owned and operated for over 60 years and have grown to 13 dealerships and 14 franchises.

We’ve experienced rapid growth, continue to break records, and now have an immediate need for assertive, motivated Service Advisor(s) to join our winning team.

Are you ready for a change?

Pay Scale

Base Hourly rate of $16.90, with substantial commission opportunities based on overall performance and other factors.

At Future Honda, we pride ourselves on our professional yet family-oriented culture, offering excellent work-life balance and uncapped earning potential. Our Service Advisors regularly earn $5,500 – $7,500 per month, and that’s the norm here.

Position Summary

As an Automotive Service Advisor, you’ll be the bridge between our customers and the service department. You will greet customers, assess service needs, prepare repair orders, and communicate effectively with both customers and technicians. You will also identify additional service opportunities, present recommendations, and secure customer authorization for work.

Perks & Benefits

• Employer-paid life insurance
• Additional employee life insurance options
• Medical (HRA / HMO options)
• Dental (PPO / DHMO options)
• Vision coverage
• Short-term disability options
• Long-term disability options
• Employee training and development
• Employee discounts on products and services
• 401(k) retirement plan options
• Employee Assistance Programs (EAP)
• Paid time off

Key Responsibilities

• Greet customers, listen to service concerns, and determine service needs
• Prepare accurate repair orders and estimates
• Communicate with customers regarding additional repair needs, costs, and timelines
• Maintain strong relationships with commercial fleet accounts and secure fleet service business
• Ensure quality control of all service deliveries for fleet and retail customers
• Provide service department manager with monthly forecasts for commercial/fleet business
• Maintain professional appearance and attend manager meetings as required
• Meet or exceed manufacturer Customer Satisfaction Index (CSI) requirements
• Perform other duties as assigned

Qualifications & Expectations

• Basic knowledge of automotive maintenance and repair
• Previous customer service experience required (service advisor or related experience preferred)
• Strong listening and verbal communication skills
• Goal-driven with a proven track record of meeting or exceeding sales targets
• Dependable team player with a positive attitude and strong work ethic
• Self-motivated with the ability to work independently or collaboratively

Why Choose Future Honda?

At Future Honda, you’re not just another employee. You’re part of a team that values your success. We give you the tools, training, and opportunities to achieve your goals and build a lucrative career in the automotive industry.

All post-offer applicants must successfully complete pre-employment testing to include background checks, insurability, and drug testing to qualify for employment

The Future Automotive Group is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, are based on merit, competence, performance, and business needs. We do not discriminate on the basis of, veteran status, or any status protected under federal, state, local law, regulation, or ordinance, such as race and gender.