Automotive Service Advisor- Honda

Cmasvalleyvw; Winchester (VA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Company Match

Employee Stock Ownership Plan (ESOP)

Paid Time Off (PTO)

Paid Training & Career Development

Employee Discounts

Job summary

Cmasvalleyvw in Winchester, Virginia, is hiring an Automotive Service Advisor. This role involves greeting customers, identifying service needs, and preparing repair orders. Advisors will communicate repair recommendations, provide cost estimates, and ensure customer satisfaction.

The ideal candidate will have strong customer service and communication skills, attention to detail, and the ability to thrive in a fast-paced environment. Benefits include medical, dental, vision insurance, and a 401(k) with company match.

Qualifications

• Strong customer service and communication skills are essential.
• Ability to multitask effectively in a fast-paced environment.
• Basic automotive knowledge preferred.
• Previous service advisor or dealership experience is a plus.

Responsibilities

• Greet customers and understand their service needs.
• Recommend maintenance and repair services.
• Create accurate repair orders.
• Communicate updates and approvals with customers.
• Provide estimates for additional repairs.

Skills

Customer service skills

Communication skills

Multitasking ability

Attention to detail

Job description

Automotive Service Advisor

Service Advisors greet customers, identify service needs, and prepare repair orders. They communicate additional repair recommendations, provide cost estimates, and secure customer approval before work begins.

Why Join Us

• Competitive pay + earning potential
• Growth opportunities within the dealership
• Supportive, team-oriented environment

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You’ll Do

• Greet customers and understand their service needs
• Recommend maintenance and repair services
• Create accurate repair orders
• Communicate updates and approvals with customers
• Provide estimates for additional repairs
• Deliver a professional, high-quality customer experience

What We’re Looking For

• Strong customer service and communication skills
• Ability to multitask in a fast-paced environment
• Basic automotive knowledge preferred
• Attention to detail and organization
• Previous service advisor or dealership experience is a plus
• Successfully pass drug screen and preemployment background check

Benefits

• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Employee Stock Ownership Plan (ESOP)
• Paid Time Off (PTO)
• Paid Training & Career Development
• Employee Discounts

Apply Today

Join a team that values customer service, teamwork, and career growth.