Honda Service Advisor - Elevate Customer Experience

David McDavid Automotive Group; Irving (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays

Paid training

401k with company match

Insurance plans (medical, vision, dental)

Employee discounts on parts and service

Job summary

A leading automotive dealership in Irving, Texas, seeks a Honda Service Advisor to enhance customer satisfaction and redefine the car-buying experience. Ideal candidates will have robust customer service, phone, and computer skills, along with previous experience in an automotive service environment. This role involves greeting customers, providing estimates for services, managing service appointments, and ensuring adherence to manufacturer guidelines. The company offers competitive benefits, including weekly pay, paid time off, and training opportunities.

Qualifications

• Must have excellent customer service skills.
• Previous automotive Service Advisor experience preferred.
• Must be at least 18 years old.
• Must have a valid driver's license.
• Must pass pre-employment screening.

Responsibilities

• Greet customers and obtain vehicle information.
• Present and sell needed products and services to customers.
• Provide accurate estimates of repairs.
• Communicate completion time of repairs.
• Follow procedures for post follow-up to ensure customer satisfaction.

Skills

Customer service

Phone skills

Computer skills

Job description

A leading automotive dealership in Irving, Texas, seeks a Honda Service Advisor to enhance customer satisfaction and redefine the car-buying experience. Ideal candidates will have robust customer service, phone, and computer skills, along with previous experience in an automotive service environment. This role involves greeting customers, providing estimates for services, managing service appointments, and ensuring adherence to manufacturer guidelines. The company offers competitive benefits, including weekly pay, paid time off, and training opportunities.