Automotive Service Advisor: Customer-First Experience

Charlieclarkedcarey; Laredo (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Vision insurance

Paid time off

Employee discount

Life insurance

Opportunities for advancement

401(k) matching

Job summary

A Texas automobile dealership is seeking a knowledgeable Service Advisor to provide exceptional customer service. The role requires greeting customers, scheduling appointments, and effectively communicating with service technicians. Ideal candidates will have a high school diploma, valid Texas driver's license, and strong customer service skills. This position offers benefits such as 401(k), dental, health, and vision insurance, along with paid time off and advancement opportunities.

Qualifications

• 1 to 3 months of related experience and/or training.
• Candidates with equivalent combination of education and experience will be considered.

Responsibilities

• Greet service department customers promptly and courteously.
• Listen to customers and translate repair needs to techs.
• Upsell additional services using low-pressure methods.
• Provide accurate repair/maintenance estimates.
• Follow up on each repair and keep customers informed.

Skills

Customer service skills

Communication

Problem-solving

Education

High school diploma or GED

Valid Texas Driver License

Job description

A Texas automobile dealership is seeking a knowledgeable Service Advisor to provide exceptional customer service. The role requires greeting customers, scheduling appointments, and effectively communicating with service technicians. Ideal candidates will have a high school diploma, valid Texas driver's license, and strong customer service skills. This position offers benefits such as 401(k), dental, health, and vision insurance, along with paid time off and advancement opportunities.