Honda Service Advisor

Harrisonburg Honda; Harrisonburg (VA); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Paid Training

Career Advancement

Job summary

Harrisonburg Honda in Harrisonburg, VA is seeking a motivated Service Advisor to join its busy Service Department. You will greet customers, explain maintenance recommendations, and coordinate with technicians to ensure timely updates and accurate pricing.

Spanish-speaking candidates are highly preferred. The role offers a competitive base with commission based on experience and performance, plus strong benefits and growth opportunities.

Qualifications

• Previous automotive dealership experience preferred.
• Spanish-speaking skills highly preferred.
• Strong customer service and communication skills.
• Ability to explain automotive repairs and recommendations clearly.
• Strong organizational and follow-up skills.
• Ability to work in a fast-paced Service Department.
• Professional appearance and positive attitude.
• Valid driver's license with an acceptable driving record.

Responsibilities

• Greet customers and provide a professional, welcoming experience.
• Explain recommended maintenance and repairs clearly.
• Communicate repair updates, pricing, and completion times.
• Coordinate with technicians and the Parts Department.
• Maintain consistent customer follow-up throughout the repair process.
• Assist with resolving customer concerns and maintaining customer satisfaction.
• Identify additional service opportunities while maintaining a customer-first approach.

Skills

Spanish-speaking

Customer service

Communication skills

Driver's license

Job description

Job Details

Job Location: Harrisonburg, VA 22801

Salary Range: $65,000.00 Base+Commission/year

About Steven Honda

Steven Honda is part of the growing Steven Automotive Group, a family-owned organization committed to employee growth, professional development, and exceptional customer service.

About the Role

We are looking for a motivated and customer-focused Service Advisor to join our growing Service Department. Spanish-speaking candidates are highly preferred as we continue to serve a diverse customer base and provide an exceptional experience to every customer.

Responsibilities

• Greet customers and provide a professional, welcoming experience
• Explain recommended maintenance and repairs clearly
• Communicate repair updates, pricing, and completion times
• Coordinate with technicians and the Parts Department
• Maintain consistent customer follow-up throughout the repair process
• Assist with resolving customer concerns and maintaining customer satisfaction
• Identify additional service opportunities while maintaining a customer-first approach

Compensation

$65,000+ ANNUALLY BASED ON EXPERIENCE & PERFORMANCE

Competitive compensation with strong earning potential based on experience, performance, and results.

Benefits

• Medical, Dental & Vision Insurance
• Life Insurance
• Paid Time Off
• Paid Training
• Career Advancement Opportunities

Why Join Steven Honda?

At Steven Honda, you'll be part of a growing dealership backed by the resources and opportunities of the Steven Automotive Group.

If you're an experienced Service Advisor, enjoy working with customers, and want an opportunity where your performance can directly impact your earnings, we'd love to hear from you.

Spanish-speaking candidates are highly preferred.

Equal Opportunity Employer

Steven Automotive Group is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees and applicants are treated with respect and dignity. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local law.

QualificationsQualifications

• Previous automotive dealership or Service Advisor experience preferred
• Spanish-speaking skills highly preferred
• Strong customer service and communication skills
• Ability to explain automotive repairs and recommendations clearly
• Strong organizational and follow-up skills
• Ability to work in a fast-paced Service Department
• Professional appearance and positive attitude
• Valid driver's license with an acceptable driving record