Bilingual Automotive Service Advisor

SODA BROS HH 1 INC; Harrisonburg (VA); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Paid Training

Career Advancement

Job summary

Steven Honda in Harrisonburg, VA, is seeking a customer-focused Service Advisor to bridge customers and the service team. You will explain vehicle service needs, guide repair recommendations, and ensure a transparent experience from check-in to delivery.

The ideal candidate communicates well, delivers exceptional customer service, and can work in a fast-paced environment. Spanish-speaking candidates are highly preferred. Competitive pay and benefits offered.

Qualifications

• Previous automotive dealership or service advisor experience preferred.
• Strong customer service and communication skills.
• Ability to explain automotive repairs and recommendations clearly.
• Spanish-speaking skills highly preferred.

Responsibilities

• Greet customers and provide a professional, welcoming experience.
• Listen to concerns and document vehicle needs accurately.
• Explain maintenance and repairs clearly with recommendations.
• Update customers on pricing and completion times.
• Coordinate with technicians and parts department.
• Follow up with customers to ensure satisfaction.

Skills

Customer service

Communication

Spanish-speaking

Documentation

Tools

CRM software

Job description

Steven Honda in Harrisonburg, VA, is seeking a customer-focused Service Advisor to bridge customers and the service team. You will explain vehicle service needs, guide repair recommendations, and ensure a transparent experience from check-in to delivery.

The ideal candidate communicates well, delivers exceptional customer service, and can work in a fast-paced environment. Spanish-speaking candidates are highly preferred. Competitive pay and benefits offered.