Honda BDC Administrator

Priority Honda Chesapeake; Chesapeake (VA); On-site; USD 44,083,000 - 49,594,000; Full time

Benefits offered by this job

Bonuses

Medical, Dental and Vision Plans

Paid Holidays & PTO

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Priority Honda Chesapeake is seeking a Sales BDC Representative to respond to internet, phone, text and email inquiries and guide customers through the vehicle-buying journey. The role supports the sales team by scheduling appointments, following up on leads, and maintaining accurate records.

You'll be part of a team that values responsiveness and effective communication, with bonuses based on performance. Training will be provided, and opportunities for career growth are highlighted across

Qualifications

• Respond to internet, phone, text, and email inquiries promptly.
• Build rapport with customers and guide them through the beginning of their vehicle-buying journey.
• Schedule and confirm appointments for the sales team.
• Follow up with customer leads using CRM tools and proven communication strategies.

Responsibilities

• Respond to internet, phone, text, and email sales inquiries promptly.
• Build rapport with customers and guide them through the beginning of their vehicle-buying journey.
• Schedule and confirm appointments for the sales team.
• Follow up with customer leads using CRM tools and proven communication strategies.
• Maintain accurate customer records and ensure timely follow-up.
• Work closely with the sales team to deliver an exceptional customer experience from first contact to showroom visit.
• Help drive dealership success by consistently meeting performance goals.

Skills

Excellent communication

Customer service

CRM experience

Organizational skills

Multitasking

Phone-based engagement

Education

High School diploma or equivalent

Tools

CRM software

Job description

Dealership: L0593 Priority Honda Chesapeake Priority Honda Chesapeake Drive Your Career Forward as a Sales BDC Representative at Priority Honda Chesapeake! Pay: $16 per hour plus bonuses

Why Join Our Team?

At Priority Honda Chesapeake, you'll be part of a supportive team that believes in developing talent from within. Backed by the strength of Lithia & Driveway, you'll have access to industry-leading training, advancement opportunities across hundreds of locations, and a culture focused on helping employees succeed.

What You’ll Do

• Respond to internet, phone, text, and email sales inquiries promptly and professionally.
• Build rapport with customers and guide them through the beginning of their vehicle-buying journey.
• Schedule and confirm appointments for the sales team.
• Follow up with customer leads using CRM tools and proven communication strategies.
• Maintain accurate customer records and ensure timely follow-up.
• Work closely with the sales team to deliver an exceptional customer experience from first contact to showroom visit.
• Help drive dealership success by consistently meeting performance goals.

What You’ll Bring

• Excellent communication and customer service skills.
• Positive attitude with a strong work ethic.
• Comfortable talking on the phone and engaging with customers through multiple communication channels.
• Strong organizational and multitasking abilities.
• Computer proficiency and CRM experience are a plus.
• Automotive experience is helpful, but not required—we'll train the right person!

Total Rewards

The (Hourly / Salary) Wage Range for this position is $16 per hour Includes opportunities for bonuses based on: Individual Appointments Shown/Sold, Manufacturer Approvability Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required.

We are a drug-free workplace.

We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life.

Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.

Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD).

Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless.

Join us as we accelerate towards growth in automotive and beyond!