BDC Administrator

Lithia Chevrolet GMC of Helena; Helena (MT); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lithia Chevrolet GMC of Helena is seeking a BDC Administrator to handle inbound calls, schedule sales appointments, and follow up with internet leads to drive showroom visits. The role requires 1+ years in phone sales or customer service, a professional and friendly demeanor, and strong organizational skills in a fast-paced environment.

We offer hourly pay plus bonuses, a flexible total rewards package including medical/dental/vision, 401(k) plans, life insurance, PTO, and opportunities for

Qualifications

• 1+ years in phone sales, business development or customer service.
• Professional, enthusiastic attitude with clients/customers.
• Organized, multitasked, team-oriented with strong time management.

Responsibilities

• Answer all incoming calls and schedule a sales appointment.
• Contact Internet Customers via email, phone, and text to schedule a Sales appointment.
• Build knowledge of product information, current pricing, and dealership promotions.

Skills

Phone sales

Business development

Customer service

Education

High school diploma or equivalent

Job description

Dealership: L0146 Lithia Chevrolet GMC of Helena Lithia Chevrolet GMC of Helena Hiring: BDC Administrator Pay: Hourly plus bonuses Schedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.

Why Join Our Team?

• Competitive Compensation: Enjoy a competitive pay that reflects your skills and dedication to excellence.
• Quality of Life: We believe in promoting a work environment that respects your personal time and wellbeing, ensuring a balanced and fulfilling career.
• Personal Growth: With access to ongoing training programs, we support your career progression and encourage you to reach your full potential.
• Supportive Team Environment: Become part of a team that values collaboration, communication, and mutual support, where your contributions are recognized and valued.

What You'll Do

• Answer all incoming phone calls and schedule a sales appointment
• Contact Internet Customers via email, phone, and text to schedule a Sales appointment
• Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions

What You'll Bring

• 1+ years of experience in the following fields: phone sales, business development, customer service, highly preferable
• Demonstrate a professional, enthusiastic, and friendly attitude with all potential clients/customers
• Organized, multi-tasked, self-motivated with the ability to work effectively as part of a team or on individually assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential and required
• Basic computer skills and ability to type

Total Rewards

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required.

We are a drug-free workplace.

We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life.

Our focus is on making the customer experience better; as we aim to meet our customers' needs whether in person, online or a combination of both.

Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!